(Word, Excel, PowerPoint, Outlook)
PAOLA CASTILLO GASCA
HUMAN RESOURCES
Miguel Hidalgo, Mexico City,CMX
Summary
Well-qualified Human Resources Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
1
1
Language
Work History
Human Resources Specialist
Jetour | Soueast Motor México
10.2024 - Current
- Implemented onboarding program with a focus on integrating international talent.
- Led strategic recruitment and selection for key positions.
- Managed personnel administration
- Handled administrative processes and document control.
- Coordinated training and professional development strategies (DNC).
- Designed and executed organizational culture policies NOM 035
- Managed and optimized corporate vehicle fleet (pool cars).
- Coordinated housing and adaptation for international employees.
- Ensured compliance and conducted STPS audits.
- Organizational events.
- Managed personnel administration, attendance control, absences, and vacation requests.
- Processed payment requests and financial coordination for HR-related expenses.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Human Resouces Coordinator
NISUA Corporate Events
07.2023 - 10.2024
- Leading the complete recruitment and selection process.
- Application and interpretation of psychometric tests.
- Developing and implementing training programs focused on professional development and technical skills.
- Coordinating and conducting performance evaluations, including 360 methodology.
- Coordination and development of onboarding processes.
- Organizational events.
- Supervising personnel administration (200 employees), including payroll management, incidents, and benefits, ensuring accuracy and compliance with internal policies.
- Compliance with NOM 035 / ISO 9001.
- Ministry of Labor and Social Welfare (STPS) compliance.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Maintained human resources information system and kept employee files up to date and accurate.
Human Resources Coordinator
LAYOUT, Specialists in Assembly, Organization, and Event Production
12.2022 - 06.2023
- Recruitment, interviewing, and staff selection.
- Personnel administration (handling incidents, attendance, pre-payroll).
- Developing and implementing organizational policies and procedures.
- Development and implementation of onboarding programs.
- Liaison with all departments for continuous performance development and support.
- Employee offboarding.
- Job description creation and assessment.
- Compliance with Ministry of Labor and Social Welfare (STPS) regulations.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
Quality and Training
Cuidado con el Perro - Emociones Íntimas
01.2022 - 10.2022
- Designed and supervised quality plans.
- Conducted preventive and final audits to meet standards.
- Coordinated with logistics and production teams in CEDIS.
- Performed profiling and analysis of key positions.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Maestría en Administración de Empresas - Gestión Estratégica del Capital Humano
UVM
01-2024
Lic. Pedagogy -
UNAM
Ciudad De México04-2022
Diploma - Comportamiento Humano y Organizacional
UNAM
01.2023
Skills
Recruiting
Administration
Staff management
HR policies and procedures
Training development
Labor relations
Onboarding and orientation
Employee retention
Software
ERP systems
Power BI
ATS
Timeline
Human Resources Specialist
Jetour | Soueast Motor México
10.2024 - Current
Human Resouces Coordinator
NISUA Corporate Events
07.2023 - 10.2024
Human Resources Coordinator
LAYOUT, Specialists in Assembly, Organization, and Event Production
12.2022 - 06.2023
Quality and Training
Cuidado con el Perro - Emociones Íntimas
01.2022 - 10.2022
Diploma - Comportamiento Humano y Organizacional
UNAM
Maestría en Administración de Empresas - Gestión Estratégica del Capital Humano
UVM
Lic. Pedagogy -
UNAM