Paola Gallo Montes

• Provided primary customer support to internal customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Check in passengers and luggage.
• Provide passenger information about flights.
• Passenger disembarkation and boarding

• Addressed behavioral and learning issues with parents and daycare management.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Training of personnel in the A.C.E system.
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• Supervision of personnel in my charge.
• Creation of teaching material suitable for teaching students between 6 and 10 years of age.
• Preparation of students in English and Spanish skills. Supervision of academic progress in students from 6 to 10 years old, increasing their performance by 43% compared to previous years.
• Interpretation of talks (Spanish to English)

Training of personnel in the A.C.E system

Preparation of interactive and didactic material to promote the learning experience.

Preparation of workshops to enhance reading and writing skills.

Detection of difficulties in the advancement of students.