Summary
Overview
Work History
Education
Skills
Timeline
Generic
Paola Nayeli Ruiz Gonzalez

Paola Nayeli Ruiz Gonzalez

Lanssing

Summary

Dynamic and dedicated professional with a strong background in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and food preparation, with a keen attention to detail and a commitment to maintaining a positive work environment.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Crew Member

McDonald's
09.2022 - 06.2025
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.

Education

High School Diploma -

Prairie State College
Chicago Heights, Illinois
05.2001 -

Skills

Customer service

Customer engagement

Multitasking and organization

Time management

Teamwork and collaboration

Attention to detail

Food preparation

Inventory restocking

Cleaning

Problem-solving

Cash handling

Hospitality service expertise

Timeline

Crew Member

McDonald's
09.2022 - 06.2025

High School Diploma -

Prairie State College
05.2001 -
Paola Nayeli Ruiz Gonzalez