Paola Ximena Ornelas
Nogales
Summary
Dedicated retail professional with a strong focus on customer service, cash handling, and inventory management. Proven ability to enhance shopping experiences through effective communication and problem-solving. Results-driven retail associate experienced in visual merchandising and sales techniques. Successfully contributed to efficient store operations, ensuring customer satisfaction through attentive service and effective stock management.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
P!NK
Nogales
06.2024 - 07.2025
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Operated cash register to process payments from customers accurately and efficiently.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Greeted customers, identified their needs and provided assistance with product selection.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Education
Nogales High School
Nogales, Arizona05-2026
Skills
- Customer service
- Visual merchandising
- Sales techniques
- Cash handling
- Inventory management
- Team collaboration
- Problem resolution
- Effective communication
- Fluent in Spanish
Affiliations
- Community service at The Humane Society and The Anza Organization
- Member of the Community Club and the Interact Club
Languages
Spanish
First Language
English
Proficient (C2)
C2
Accomplishments
- Vice President of the Maroon Masque
- AP and Honors Student
References
References available upon request.
Timeline
Retail Sales Associate
P!NK
06.2024 - 07.2025
Nogales High School
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