Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Paris Uriel Torres Ayala

Paris Uriel Torres Ayala

CDMX

Summary

Passionate about customer care and languages, demonstrates great communication by providing over 1 year of excellent experience to the customer and driven by the satisfaction of getting problems solved. Willing to go the extra mile and with a huge sense of commitment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Care Representative

Marriott international
08.2023 - 11.2024
  • Receiving complaints from customers and follow up their cases in order to get them solved
  • Giving guidance to the guest through the app for they to keep track of their points, past stays, etc
  • Providing options to the customer for they to decide in which hotel to stay
  • Getting in contact with the hotel for us to get more information about any issue in the property

Education

High School - undefined

CECYT14 "Luis Enrique Erro" IPN

Skills

  • Typing-Expert
  • Word-Intermediate
  • Power point-Intermediate
  • Communication
  • Problem-solving
  • Patience
  • Empathy

Certification

  • Typing certificate,2023
  • Training the world "el camino del guerrero" (self development),2024

LANGUAGES

English C1
Mandarin Chinese HSK 4

Timeline

Customer Care Representative

Marriott international
08.2023 - 11.2024

High School - undefined

CECYT14 "Luis Enrique Erro" IPN

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Paris Uriel Torres Ayala