Highly motivated and detail-oriented logistics professional with over 5 years of experience in international freight forwarding coordination. Proven track record in managing ocean, air, and land shipments across diverse global routes. Skilled in rate quotation, client and agent communication, billing procedures, and international logistics operations. Strong analytical abilities and deep understanding of import/export regulations, with hands-on experience in documentation handling and traffic processes. Adept at delivering exceptional customer service and ensuring efficient, timely cargo movements in dynamic, high-pressure environments.
Responsibilities:
Managed import and export processes for ocean freight shipments,
including rate quotations and ongoing communication with clients and agents at both origin and destination to ensure smooth logistics operations.
Achievements:
Gained valuable customer service experience and significantly enhanced expertise in freight forwarding quotations and international logistics operations.
Responsibilities:
Coordinated import and export operations for ocean freight shipments, handled billing processes, and maintained regular communication with clients and agents at both origin and destination regarding shipment status.
Achievements:
Developed strong customer service skills and expanded expertise in billing procedures within freight forwarding industry.
Responsibilities:
Managed international logistics operations, including the scheduling of ocean, land, and air shipments.
Achievements:
Gained hands-on experience in international logistics, including the preparation of remittance requests and coordination of shipments with carriers. Collaborated with freight forwarders and customs brokers across maritime, air, and ground transport for both import and export activities.
Institute for Training and Technical Cooperation, World Trade Organization (WTO E-Learning)
Course: Introduction to the WTO
Focus: Study and analysis of global economic integration frameworks.
Languages
IT TOOLS
CONTPAQi Administrative Software
CargoWise Software - Advanced Level
Transoft Software - Advanced Level
IMEF Universitario – Mexican Institute of Finance Executives, UDEM
Role: Analysis of financial and economic criteria