Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Paul Chavez

Santa Fe

Summary

Dynamic HR Manager with a proven track record at Santa Fe Animal Shelter, adept in employee relations and payroll administration. Expert in legal compliance and conflict resolution, fostering a positive work environment. Skilled in HR software and committed to diversity and inclusion, enhancing organizational effectiveness through strategic workforce planning.

HR professional with significant expertise in human resources management, bringing value through strategic HR initiatives and employee development programs. Known for fostering collaborative environments and delivering consistent results. Skilled in talent acquisition, policy development, and effective communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

HR Manager

Santa Fe Animal Shelter
03.2025 - Current
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
  • Managed employee disputes by employing conflict resolution techniques.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
  • Audited benefit programs and agreements to optimize service delivery.
  • Educated staff on the value of their benefits package through training sessions and informational materials.
  • Conducted regular audits of benefit plans to identify discrepancies and maintain accuracy in records.
  • Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
  • Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
  • Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Reviewed time records for 120 employees to verify accuracy of information.
  • Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Experience with quick books, ADP, Work day, Paylocity and Insperity
  • Conducted succession planning and lead safety committee.


Automated Logistical Specialist (92A)

New Mexico Army National Guard
03.2021 - Current
  • Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
  • Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
  • Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
  • Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
  • Analyzed data trends to forecast supply needs accurately, minimizing shortages and excess stock levels.
  • Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.

HR Employee Relations Specialist II

NM Department of Transportation
07.2024 - 03.2025
  • Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
  • Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
  • Investigated and processed FMLA cases
  • Conducted and processed Disciplines
  • Processed Letter of Reprimands, Grievances.
  • Made sure ADA compliant
  • Provided ongoing coaching to managers regarding best practices in employee relations, resulting in stronger leadership skills across the organization.
  • Supported change management initiatives within the organization by facilitating clear communication channels between employees at all levels.
  • Conducted regular audits of personnel files to ensure compliance with company policies and legal requirements.
  • Assisted with the development of performance improvement plans for underperforming employees, ultimately leading to higher levels of job satisfaction and retention rates.
  • Implemented proactive measures to address potential employee grievances before they escalated into larger conflicts or legal disputes.
  • Promoted harmonious working climate to boost morale and productivity.
  • Developed and delivered training sessions on topics such as diversity, harassment prevention, and workplace ethics, promoting a culture of inclusion and respect.
  • Streamlined HR processes for improved efficiency, including updating policies and procedures manuals.
  • Experience with SHARE HCM
  • Carf and Parf forms

Contract Specialist

General Services Department
09.2023 - 07.2024
  • Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
  • Reviewed subcontractor agreements to ensure compliance with all relevant regulations, minimizing risk exposure.
  • Reduced risk exposure through diligent monitoring and enforcement of contractual obligations.
  • Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and closing out contract to achieve seamless transition at all levels of procurement.
  • Developed Scope of Work for Request for Proposals, Invitations to Bid, Sole sources, DOE's
  • Processed and Managed Contracts such as RFP's, ITB's, Sole Sources, GSA's, SPA's and DOE's.
  • Conducted Pay applications.
  • Processed w-9 forms
  • Experience in SHARE financials.
  • Supervised two purchase agents.

Human Resources Intern

University of New Mexico, NM
09.2023 - 05.2024
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered phone and performed clerical duties to assist human resources department.
  • Created and updated tracking spreadsheets using MS Excel.
  • Developed strong written and verbal communication skills.
  • Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
  • Worked with HR team to coordinate company events.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
  • Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
  • Conducted exit interviews with departing employees, providing valuable feedback for HR team members to assess and improve organizational practices.
  • Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
  • Conducted thorough background checks and employee verifications, ensuring trustworthy workforce.
  • Increased employee satisfaction with well-organized team-building activities.
  • Participated in job fairs and recruitment events to attract top talent.
  • Supported HR managers in mediating conflicts, restoring team harmony.
  • Facilitated effective communication between management and employees, fostering positive work environment.
  • Implemented employee recognition programs that boosted morale and productivity.
  • Reviewed and updated HR policies to reflect current laws and best practices.
  • Provided logistical support for HR projects, including scheduling meetings and coordinating with vendors.
  • Assisted in negotiating terms with insurance providers, enhancing employee benefits while managing costs.
  • Organized and maintained personnel records, ensuring compliance with legal requirements.
  • Streamlined benefits administration, providing employees easy access to information and support.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Contracts Purchasing Agent Advanced

Department of Public Safety
12.2022 - 08.2023
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Developed Scope of Work for Contract such as RFP's, ITB's, Sole Sources, Professional Service Contracts, DOE's.
  • Processed and Managed contracts such as RFP's, ITB's , Sole Sources, Professional Service Contracts, DOE's.
  • Created Purchase orders and managed purchase orders.
  • Processed W-9's
  • Processed P-card payments and reconciliations.
  • Negotiated and drafted contracts, reviewed legal documents and ensured compliance.
  • Developed contract templates and processes for streamlining.

Purchase Agent Operational

Department of Health
03.2022 - 12.2022
  • Collaborated with cross-functional teams to determine necessary materials for upcoming projects, aligning procurement efforts with organizational goals.
  • Evaluated supplier performance regularly through scorecards and site visits, driving continuous improvement in the supply chain.
  • Standardized documentation processes relating to purchase orders which resulted in a more efficient procurement cycle.
  • Expedited critical orders when needed, resolving potential delays and ensuring timely delivery of key materials.
  • Processed w-9's
  • Processed P-Card payments and reconciliations
  • Created Purchase orders and managed purchase orders.
  • Processed and manager contracts.

Driver and Courier Supervisor

Federal Express
08.2019 - 08.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Sales/ Marketing Manager

Nutrishop
02.2018 - 08.2019
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Analyzed sales and marketing data for improved strategies.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
  • Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Managed cross-functional teams to execute successful product launches and marketing initiatives.
  • Led a high-performing sales team, providing coaching and ongoing support to ensure success.

Education

Ph.D. - Strategic Management( Business)

Liberty University
Lynchburg, Virginia
12-2025

Master of Arts - Human Resources Management

University of New Mexico
Albuquerque, New Mexico
05-2024

Skills

  • HR policies and procedures
  • New employee orientation
  • HR processes
  • Retention strategies
  • Payroll administration
  • Employee relations
  • Background checks
  • Compensation and benefits
  • Employment law compliance
  • HR software proficiency
  • Diversity and inclusion
  • Onboarding and orientation
  • Payroll oversight
  • Contract drafting
  • Cost control
  • Legal compliance
  • Dispute resolution
  • Procurement management

Certification

  • SHRM-SCP - SHRM Senior Certified Professional
  • NMSUEDGE- NMCHRP Certification
  • Chief Procurement Officer Certification

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Advanced (C1)

Timeline

HR Manager

Santa Fe Animal Shelter
03.2025 - Current

HR Employee Relations Specialist II

NM Department of Transportation
07.2024 - 03.2025

Contract Specialist

General Services Department
09.2023 - 07.2024

Human Resources Intern

University of New Mexico, NM
09.2023 - 05.2024

Contracts Purchasing Agent Advanced

Department of Public Safety
12.2022 - 08.2023

Purchase Agent Operational

Department of Health
03.2022 - 12.2022

Automated Logistical Specialist (92A)

New Mexico Army National Guard
03.2021 - Current

Driver and Courier Supervisor

Federal Express
08.2019 - 08.2021

Sales/ Marketing Manager

Nutrishop
02.2018 - 08.2019

Ph.D. - Strategic Management( Business)

Liberty University

Master of Arts - Human Resources Management

University of New Mexico

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Paul Chavez