Paulette Oliva
Denton
Summary
Restaurant manager with hands-on responsibility for daily operations, team supervision, and guest service. Coordinated staffing, order timing, and prep priorities to reduce wait times, while managing drawers, inventory, and issue resolution to keep service areas organized and consistent.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Server
Cafe del Rio
Mesquite
06.2025 - 08.2025
- Took accurate food and beverage orders, served guests, processed payments, and handled customer requests.
- Delivered food and beverages promptly while ensuring orders were accurate and properly presented.
- Provided attentive and professional customer service in a fast-paced restaurant environment.
- Greeted and seated guests, managed wait lists, and streamlined front-of-house operations for improved guest flow.
- Cleaned, cleared, and reset tables efficiently to maintain a clean and welcoming dining area.
- Collaborated with servers, kitchen staff, hosts, and management to ensure smooth and efficient service.
- Multi-tasked effectively while fostering positive guest experiences and ensuring consistent service quality during busy shifts.
Manager
Daves Hot Chicken
Denton
09.2025 - 09.2026
- Directed daily restaurant operations, overseeing front-of-house and back-of-house activities.
- Managed opening and closing procedures, ensuring accurate drawer counts, sales reconciliation, and inventory security to maintain brand consistency and guest satisfaction.
- Coached front- and back-of-house personnel, reinforcing proper procedures and standards through on-the-spot training to enhance service quality.
- Coordinated with kitchen staff on order timing and volume, adjusting staffing and prep priorities based on traffic patterns to optimize service efficiency and maintain organized service areas.
Education
High School Diploma -
Harmony Science Academy
12005 Forestgate Dr Ste 100, Dallas, TX 7524305-2025
Some College (No Degree) - Early Childhood Education
Texas Womans University
Denton Texas09-2026
Skills
- Guest service
- Front-of-house operations
- Order processing
- Table management
- Order management
- Shift scheduling
- Staff training
- Time management
- Bill computation
Languages
English, Spanish
Areas of Expertise
- Leadership
- Organization & Time Management
- Conflict Resolution
- Responsibility & Dependability
Languages
English
Native
Native
Spanish
Advanced (C1)
C1
Timeline
Manager
Daves Hot Chicken
09.2025 - 09.2026
Server
Cafe del Rio
06.2025 - 08.2025
High School Diploma -
Harmony Science Academy
Some College (No Degree) - Early Childhood Education
Texas Womans University