PAULINA ESPEJEL
Industrial Engineering | BI
Monterrey
Summary
Pursuing a full-time role that presents meaningful professional challenges and leverages strong interpersonal skills, effective time management, and problem-solving expertise. Experienced in data-driven operations, process improvement, and cross-functional collaboration. Skilled in developing dashboards, automating workflows, and generating actionable insights to support strategic decision-making. Eager to contribute to a dynamic team where analytical thinking, operational excellence, and continuous improvement are valued.
Overview
7
7
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Bussiness Inteligence
Herramental Monterrey
Monterrey, Nuevo León, Mexico
04.2025 - Current
- Effectively manage multiple tasks and priorities on a daily basis.
- Collaborate with stakeholders and occasionally lead projects and roadmaps aimed at improving business operations and systems.
- Process and analyze large-scale datasets using Python and Pandas, including data quality checks and validations.
- Conduct deep-dive analysis on sales KPIs to identify growth opportunities and deliver actionable insights.
- Build automation and self-service tools to accelerate and enhance sales decision-making by transforming complex data into clear narratives and visualizations.
- Utilize BI tools such as Looker and Power BI, working closely with Data Analytics teams to create and manage reports, dashboards, and data marts that support business metric visibility and KPI tracking.
- Develop, maintain, and scale reporting dashboards and data pipelines to monitor sales performance and profit margins.
Operations Manager
Kavak.com
Monterrey, Nuevo León, Mexico
01.2022 - 01.2024
- Led daily operations across logistics, shipments, warranties, and suppliers, ensuring process efficiency.
- Reduced non-publishing backlog from 28% to 7% through data-driven initiatives.
- Delivered KPI reports and insights to leadership, supporting strategic decisions.
- Implemented the region’s first end-to-end B2B project, achieving a 40% profit margin.
- Built automated dashboards Looker, Tableau and Google Sheets to monitor real-time operations and key productivity metrics.
- Managed warehouse performance, applying data to optimize space, inventory, and compliance.
- Analyzed warranty data and improved processes to enhance customer experience.
- Managed and motivated employees to be productive and engaged in work.
Quality Assurance Analyst
Kavak.com
Monterrey, Nuevo León, Mexico
01.2021 - 01.2022
- Conducted data analysis on quality and warranties, identifying trends and optimizing processes.
- Implemented continuous improvement projects supported by SQL and data visualization.
- Developed online audits and data analysis to enhance production and sales quality.
- Created a predictive failure model for vehicles, leveraging historical warranty data by model, year, and brand.
- Developed a quality security checkpoint system, increasing quality approval rates by 30%.
- Automated online dashboards and data analysis to enhance production efficiency.
- Designed and implemented quality monitoring dashboards using Power BI and Looker Studio.
Quality Supplier Coordinator
LEGO Operaciones México
Cienega De Flores, Nuevo León, Mexico
01.2019 - 01.2021
- Supervised product quality and ensured compliance with standards across national and interplant suppliers.
- Coordinated quality audits for interplant products between Billund, Shenzhen, and Mexico.
- Implemented data-driven and lean manufacturing strategies to improve product quality and reduce defects.
- Developed data dashboards for new product tracking and quality analysis.
- Automated quality dashboards using SharePoint and Microsoft Flow, integrated with Power BI for real-time visualization.
- Entered and managed data, generated reports, and created tracking documentation to support operational decisions.
- Enhanced team productivity through consistent communication and progress updates, fostering a collaborative environment.
- Entered data, generated reports, and produced tracking documents.
Education
Big Data & Business Analytics -
CEI Madrid
01.2025
Ingeniería Industrial - System Manufacturing, Financial Analysis
Universidad Tecmilenio Las Torres
01.2019
Skills
SQL, Phyton, Pandas, Numphy, GSuite, Microsoft, Tableau, Power BI
Proficiency in a BI tool (Looker, Tableau, Power BI)
Conflict management and problem-solving
Ability to manage multiple projects and deadlines in a fast-paced, cross-functional environment
Certification
Certified Six GreenBelt by SigmaPro 2019
Timeline
Bussiness Inteligence
Herramental Monterrey
04.2025 - Current
Análisis Básico de Datos Utilizando Tableau by Tecnologico de Monterrey
01-2025
Operations Manager
Kavak.com
01.2022 - 01.2024
Quality Assurance Analyst
Kavak.com
01.2021 - 01.2022
Certified Six GreenBelt by SigmaPro 2019
08-2019
Quality Supplier Coordinator
LEGO Operaciones México
01.2019 - 01.2021
Big Data & Business Analytics -
CEI Madrid
Ingeniería Industrial - System Manufacturing, Financial Analysis
Universidad Tecmilenio Las Torres