PAULINA GARCÍA CASTRO
Guadalajara
Overview
8
8
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
GORDIAN STAFFING
09.2023 - 12.2024
- Ensured accurate record-keeping data entry and database management for company information.
- Increased productivity by providing timely administrative support to multiple project teams simultaneously.
- Updated reports, organized accounts and information, and generated reports for company database.
- Managed the process of bid requests according to the community's or manager's need.
- Assisted executive management with special projects as needed to support overall business objectives.
- Assisting with payment posting.
- Cleared out invoices.
- Ensured that the daily payments required were recorded in the correct account.
- Maintained strict confidentiality of sensitive information.
- Aided in accounting reconciliation of several communities.
AUXILIARY ADMINISTRATOR AND MARKETING AID
MEGA TRAVEL DE OCCIDENTE
07.2021 - 07.2023
- Increased customer engagement through social media
- Planned marketing initiatives and leveraged referral networks to promote business development
- Entered and maintained departmental records in company database
- Maintained personnel records and updated internal databases to support document management
- Management of travel agency registry, account updates, traveling packages and insurance
- Auditing of sales files, receipts and of traveling packages
- Responsible for monthly advertisement designs and promotions
- Assistant in business event organization and logistics
- Managed currency exchange and credit card payments and weekly sales reports
- Provided customer service to agencies via email and phone calls
- Marketing assistant to General Management
MARKETING ASSISTANT
MEGA TRAVEL DE OCCIDENTE
01.2019 - 09.2019
- Proofread marketing collateral ahead of printing to eliminate errors
- Managed and created content for Facebook, and Instagram
- Maintained documentation, detailing assignments, in-progress work and completed project milestones
- Created customized marketing materials to increase product awareness
- Researched and evaluated potential new markets and products
- Quote manager for business events
- Customer service representative for communication between travel agencies specializing in advertisement and events
RESTAURANT CASHIER
SUNNY SIDE UP
07.2016 - 05.2017
- Monitored self-checkout systems and provided help in resolving complex problems
- Performed cash, card and check transactions to complete customer purchases
- Explained menu items and suggested appropriate options for food allergy concerns
- Worked closely with shift manager to solve problems and handle customer concerns
- Greeted customers entering store and responded promptly to customer needs
Education
BACHELOR'S DEGREE - Tourism
CENTRO UNIVERSITARIO DE CIENCIAS ECONÓMICO-ADMINIS
12.2022
High School Diploma -
NEW HAMPSTEAD HIGH SCHOOL
12.2016
No Degree -
WEST CHATHAM MIDDLE SCHOOL
12.2012
Skills
- Microsoft Office (Word, PowerPoint, Excel)
- Foreign Language (Spanish and English 100%)
- Communication
- Flexible and Adaptable
- Active Listening
- Attention to Detail
- Data entry
- Documentation and recordkeeping
- Administrative support
- Invoice processing
- Task prioritization
Languages
English
Timeline
ADMINISTRATIVE ASSISTANT
GORDIAN STAFFING
09.2023 - 12.2024
AUXILIARY ADMINISTRATOR AND MARKETING AID
MEGA TRAVEL DE OCCIDENTE
07.2021 - 07.2023
MARKETING ASSISTANT
MEGA TRAVEL DE OCCIDENTE
01.2019 - 09.2019
RESTAURANT CASHIER
SUNNY SIDE UP
07.2016 - 05.2017
High School Diploma -
NEW HAMPSTEAD HIGH SCHOOL
No Degree -
WEST CHATHAM MIDDLE SCHOOL
BACHELOR'S DEGREE - Tourism
CENTRO UNIVERSITARIO DE CIENCIAS ECONÓMICO-ADMINIS
Similar Profiles
James ReganJames Regan
QAQC Engineer at Gordian Energy SevricesQAQC Engineer at Gordian Energy Sevrices
Kieron GrahamKieron Graham
Business Development - Federal at GordianBusiness Development - Federal at Gordian
Adriana Augusta SilvaAdriana Augusta Silva
Accounts Receivable Specialist at Restorix Health DBA Gordian MedicalAccounts Receivable Specialist at Restorix Health DBA Gordian Medical
Germán HernándezGermán Hernández
Services Operations Leader - LATAM at GE HealthcareServices Operations Leader - LATAM at GE Healthcare
Oswaldo MurilloOswaldo Murillo
Sales Associate at AdvantiveSales Associate at Advantive