Paulina Salcedo
Summary
Dynamic and adaptable professional with strong interpersonal skills, a fast learner, and a collaborative mindset. Known for creative problem-solving, detail orientation, and bilingual fluency in English and Spanish, with proven success in marketing, customer engagement, and innovative strategy development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
GTM Team
Nixtla
12.2023 - Current
- Prepare and analyze the weekly growth report.
- Co-run the creation and execution of impactful case studies.
- Develop and execute email campaigns to enhance customer engagement.
- Provide customer support, ensuring high levels of client satisfaction.
- Lead brainstorming sessions to innovate new marketing strategies and initiatives.
- Collaborate with PR firm to strategize and implement campaigns.
Retail Supervisor
Delaware North - Petco Park
03.2023 - 05.2023
- Supervised all retail stands and stores within Petco Park.
- Conducted inventory checks, assigned tasks to employees, and ensured smooth operations at all retail locations.
- Provided customer assistance, resolved escalated situations, and closed all retail locations at the end of shifts.
Front Desk/Dental Assistant
Poway Endodontics
02.2023 - 05.2023
- Dual role with primary responsibilities at the front desk.
-Booked appointments, registered new patients, and managed insurance details.
-Assisted in opening and closing the office, answering phones, and patient check-ins. - As a dental assistant in training, sterilized instruments, prepared patient rooms, and assisted during procedures.
Sales Representative
MVW - Hyatt at The Welk Resort
07.2022 - 01.2023
- Engaged with new clients daily, built genuine connections, and effectively communicated program details.
- Developed trust and managed various client emotions, fostering meaningful interactions.
Sales Development
Chef Works
09.2021 - 07.2022
- Transitioned from Customer Service to the Sales department.
- Supported sales representatives with order processing and verification.
- Proactively identified and engaged potential customers.
Front Office Receptionist
Timber Cove Marina (seasonal Job)
05.2021 - 08.2021
- Booked rentals, managed calendars, and provided excellent customer service.
- Assisted with walk-in clients, coordinated dock operations, and ensured watercraft readiness.
- Handled payment processing for smooth transactions.
- Handled safety instructions.
Food and Beverage Server
Vail Resorts, South Lake Tahoe (seasonal Job)
11.2020 - 04.2021
- Recognized for exceptional service.
- Progressed from restaurant support to cashier
- Managed pre-opening setup, post-closure tasks, cash register operations, and customer satisfaction.
Assistant
Il Maestro Uniforms (Contracted for 3 Months )
07.2019 - 10.2019
- Provided direct support to team members and ensured smooth daily operations.
- Coordinated essential calendaring activities and managed personal tasks for the supervisor.
- Assisted manager in all aspects of business operations.
Marketing Intern
KPMG
08.2018 - 10.2018
- Conducted research on competitor services and industry trends for marketing strategy analysis.
- Translated financial documents and supported office staff with administrative tasks.
- Developed content for newsletters and email campaigns to keep subscribers informed and engaged.
Marketing Coordinator
Renace
04.2018 - 08.2018
- Managed social media accounts and curated engaging content.
- Developed marketing collateral and collaborated across departments to enhance outreach.
- Analyzed marketing outcomes to inform strategic decisions.
- Developed visually engaging marketing materials to support product launches and promotions.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
Sales Representative/Marketing Intern
Shoppers Consulting
01.2018 - 04.2018
- Managed email campaigns, cold calling, and client research.
- Secured major accounts, including PepsiCo and Alsea, and conducted secret shopper evaluations.
- Also, preformed as a secret shopper.
Education
BBA - Marketing
Escuela Bancaria Y Comercial (EBC)
Mexico City, Mexico07-2019
Skills
- Fast learner with a proven ability to adapt quickly to new challenges
- Strong interpersonal and communication skills
- Exceptional attention to detail and resolution-oriented mindset
- Sales closing
- Negotiation tactics
- CPR certified
Certification
- Excel Certification
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
GTM Team
Nixtla
12.2023 - Current
Retail Supervisor
Delaware North - Petco Park
03.2023 - 05.2023
Front Desk/Dental Assistant
Poway Endodontics
02.2023 - 05.2023
Sales Representative
MVW - Hyatt at The Welk Resort
07.2022 - 01.2023
Sales Development
Chef Works
09.2021 - 07.2022
Front Office Receptionist
Timber Cove Marina (seasonal Job)
05.2021 - 08.2021
Food and Beverage Server
Vail Resorts, South Lake Tahoe (seasonal Job)
11.2020 - 04.2021
Assistant
Il Maestro Uniforms (Contracted for 3 Months )
07.2019 - 10.2019
Marketing Intern
KPMG
08.2018 - 10.2018
Marketing Coordinator
Renace
04.2018 - 08.2018
Sales Representative/Marketing Intern
Shoppers Consulting
01.2018 - 04.2018
BBA - Marketing
Escuela Bancaria Y Comercial (EBC)
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