Paulo Emicente Hernandez
Summary
Skilled and Hardworking Student with superior work ethic and good teamwork, problem-solving and leadership skills. Willing to take on any task to help team. Reliable and dedicated team player with assertive and resourceful approach.
Overview
2
2
years of professional experience
4
4
Certification
Work History
Vinculación Internacional Intern
UNIVA
09.2023 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
IT Technical Support Intern
Feria Internacional Del Libro
11.2022 - 12.2022
- Part of the IT team responsible for configuring all electronic devices for FIL.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Developed user-friendly IT solutions for improved staff productivity.
- Installed and configured software and hardware.
Sales Agent and Costumer Service
Beliveo México
07.2022 - 11.2022
- Assistant and sales Agent for Comcast Mobile services
- Achieved top performer status within the company thanks to consistently high sales numbers and customer satisfaction reviews.
- Succeeded in consistently receiving excellent service reviews from customers.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Explained features and advantages of Mobile products and services to promote sales.
Education
Systems Engineering - Engineering Technology
UNIVA
Zapopan, JAL06.2026
Programming Technician -
UNIVA
Zapopan, JAL06.2023
Skills
Programming Languages (C, JAVA)
Teamwork and Collaboration
Quick Learner
Fast Learner
Problem-Solving
Computer Skills
Goal-oriented mindset
Microsoft Office Suite
Tech-Savvy
Accomplishments
- Obtained my Excellence scholarship (100%) due to my outstanding academic performance.
- Collaborated with team of ALUMNI in the development of UNIVA Pro-Connect.
- Supervised team of 4 staff members at Vinculación Internacional.
- Acknowledged as one of the best Star Wars figure collector/seller in Mexico
Certification
- PET (Preliminary English Test) - Cambridge Assessment English, passed with Merit
- FCE (First Certificate in English) - Cambridge Assessment English
- Cisco Packet Tracer - Cisco
- TOEIC (Test of English for International Communication) - Educational Testing Service
Hobbies And Interests
- Star Wars passionate figure collector
- League of Legends and Valorant Gamer
- Like to read/learn about programming and tech stuff
- Anime Watcher
- Love listening music
Languages
English
Advanced (C1)
French
Elementary (A2)
German
Beginner (A1)
Japanese
Beginner (A1)
Timeline
Vinculación Internacional Intern
UNIVA
09.2023 - Current
IT Technical Support Intern
Feria Internacional Del Libro
11.2022 - 12.2022
Sales Agent and Costumer Service
Beliveo México
07.2022 - 11.2022
Systems Engineering - Engineering Technology
UNIVA
Programming Technician -
UNIVA
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