Microsoft Windows and Office suite, Microsoft Project
Pedro Aguilar
Field Technician
Mexico City
Summary
Experienced Technical Specialist with more than 15 years providing technological insight for managing organizational Tele PresenceIT infrastructure. Hands-on leader providing assistance with technology research, consulting services and planning and support, including in-field installation, testing and staff training. Conducted periodic audits and troubleshooting to maintain seamless, high level of optimized technology access. Critical expertise in leading full IT deployment, including design, management and evaluation.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Technical Specialist
Evoluciona Comunicaciones, S. A. de C. V.
Ciudad de Mexico, CDMX
09.2001 - 09.2018
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Trained users on TelePresence systems.
- Completed troubleshooting and diagnostics on company resources.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
- Recommended technology upgrades to improve client security.
- Enhanced interfaces to promote better functionality for users.
Telecommunications Installation Technician
Disitem Telecomunicaciones, S. A. de C. V.
Ciudad de Mexico, CDMX
05.1999 - 09.2001
- Read blueprints and schematics to correctly place equipment.
- Installed and configured new Microwave telecommunications devices and system components.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Prepared variety of different written communications, reports and documents, previous to installation and post-installation
- Worked closely with service provider and end user to deliver quality service.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Education
Electronics Technician -
CBTis No. 59
Ciudad Sahagun, Hidalgo 09.1985 - 07.1988
Skills
User training expertise
undefinedSoftware
Certification
(210-060) Implementing Cisco Collaboration Devices (CICD
Timeline
CCNA Collaboration, Cisco
04-2016
(210-060) Implementing Cisco Collaboration Devices (CICD
03-2015
CCNA Routing & Switching, Cisco
09-2013
Cisco TelePresence Solutions Specialist
09-2013
Technical Specialist
Evoluciona Comunicaciones, S. A. de C. V.
09.2001 - 09.2018
Telecommunications Installation Technician
Disitem Telecomunicaciones, S. A. de C. V.
05.1999 - 09.2001
Electronics Technician -
CBTis No. 59
09.1985 - 07.1988
Similar Profiles
Magali Anara BerriosMagali Anara Berrios
Financial Auditor at MINISTERIO DE TRANSPORTES Y COMUNICACIONES - VMCFinancial Auditor at MINISTERIO DE TRANSPORTES Y COMUNICACIONES - VMC
Abel RiffoAbel Riffo
IT INFRASTRUCTURE ADMINISTRATOR, NETWORKS, CYBERSE at SINACOFI Sistema Nacional De Comunicaciones FinancIT INFRASTRUCTURE ADMINISTRATOR, NETWORKS, CYBERSE at SINACOFI Sistema Nacional De Comunicaciones Financ
Daniel EstevaDaniel Esteva
E-Commerce Manager at Pera Comunicaciones MóvilesE-Commerce Manager at Pera Comunicaciones Móviles