Pedro Alfredo Rodriguez Sanchez
Reynosa, Tamaulipas
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
5
5
years of professional experience
Work History
Auxiliar De Facturación
Universidad Tecmilenio
Reynosa, Tamaulipas, Mexico
07.2022 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Buyer/Planner
Albea Group
Reynosa, Tamaulipas, Mexico
11.2021 - 03.2022
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Maintained complete documentation and records of all purchasing activities.
- Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
Customer Service Intern
AMETEK
Reynosa, Tamaulipas, Mexico
01.2020 - 08.2020
- Provided support via phone, email, and chat channels, ensuring timely responses to all inquiries.
- Coordinated efforts between departments to address complex customer issues efficiently.
- Developed rapport with customers by actively listening and empathizing with their concerns.
- Contributed to a reduction in average call wait time through efficient problem-solving skills.
- Managed high-stress situations with professionalism, maintaining composure under pressure.
Education
Bachelor in International Business -
Universidad Tecmilenio
Reynosa, Tamaulipas, Mexico07-2021
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Relationship building
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Auxiliar De Facturación
Universidad Tecmilenio
07.2022 - Current
Buyer/Planner
Albea Group
11.2021 - 03.2022
Customer Service Intern
AMETEK
01.2020 - 08.2020
Bachelor in International Business -
Universidad Tecmilenio