Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pedro Alfredo Rodriguez Sanchez

Reynosa, Tamaulipas

Summary

Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.

Overview

5
5
years of professional experience

Work History

Auxiliar De Facturación

Universidad Tecmilenio
07.2022 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Buyer/Planner

Albea Group
11.2021 - 03.2022
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Maintained complete documentation and records of all purchasing activities.
  • Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.

Customer Service Intern

AMETEK
01.2020 - 08.2020
  • Provided support via phone, email, and chat channels, ensuring timely responses to all inquiries.
  • Coordinated efforts between departments to address complex customer issues efficiently.
  • Developed rapport with customers by actively listening and empathizing with their concerns.
  • Contributed to a reduction in average call wait time through efficient problem-solving skills.
  • Managed high-stress situations with professionalism, maintaining composure under pressure.

Education

Bachelor in International Business -

Universidad Tecmilenio
Reynosa, Tamaulipas, Mexico
07-2021

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Relationship building

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Auxiliar De Facturación

Universidad Tecmilenio
07.2022 - Current

Buyer/Planner

Albea Group
11.2021 - 03.2022

Customer Service Intern

AMETEK
01.2020 - 08.2020

Bachelor in International Business -

Universidad Tecmilenio

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Pedro Alfredo Rodriguez Sanchez