Pedro Carlos Mendoza Recio
Nuevo Laredo, Tamaulipas,TAM
Summary
Accomplished Facility and Technical Services Manager at Caterpillar, with a proven track record of enhancing facility efficiency and staff performance through Lean Leadership and effective project management. Spearheaded initiatives that significantly improved operational quality and work climate, leveraging expertise in facility management and maintenance. Demonstrated excellence in fostering team accountability and exceeding customer expectations.
Overview
9
9
years of professional experience
Work History
Facility
Caterpillar
01.2023 - 08.2024
- Improved overall facility efficiency by streamlining processes and optimizing staff schedules.
- Improved overall facility efficiency by implementing streamlined maintenance processes and procedures.
- Optimized facility cleanliness, ensuring a safe and welcoming environment for clients.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality and work climate.
Technical Services Mananger
Caterpillar
08.2019 - 12.2022
- Delivered high quality technical support services that consistently exceeded customer expectations under tight deadlines
- Identified key metrics for tracking departmental success, and adjusted strategies accordingly to improve results over time.
- Evaluated emerging technologies for potential integration into existing infrastructure, leading to increased operational efficiency.
Factory Operations Manager
Caterpillar
06.2017 - 07.2019
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance and work climate outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Facilitated smooth collaboration between departments through clear communication and expectations.
Technical Services Mananger
Caterpillar
07.2015 - 07.2017
- Implemented a governance process to track Salvage and NPI projects implementation with over $10M USD in Annual benefits.
- Improved engagement through clear communication and expectations driving also work climate improvement.
Education
MBA - Administration
Unviersidad Autónoma De Tamulipas
Nuevo Laredo, Tamaulipas, Mexico07.2015
Associate in Electronics Engineering Technology -
Instituto Tecnológico De Nuevo Laredo
Nuevo Laredo, Tamaulipas, Mexico12.1995
Skills
- Facility Management Expertise
- Facility Management Experience
- Facility Maintenance Management
- Facility safety protocols
- Project Management
- Six Sigma
- Lean Leadership
Languages
Spanish
Timeline
Facility
Caterpillar
01.2023 - 08.2024
Technical Services Mananger
Caterpillar
08.2019 - 12.2022
Factory Operations Manager
Caterpillar
06.2017 - 07.2019
Technical Services Mananger
Caterpillar
07.2015 - 07.2017
MBA - Administration
Unviersidad Autónoma De Tamulipas
Associate in Electronics Engineering Technology -
Instituto Tecnológico De Nuevo Laredo
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