Pedro Manuel Rabishkin Castillo
Sales
Cancún,ROO
Summary
Original Sales person with over 14 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Punctual self-starter with unprecedented skills in sales and customer service.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Travel Agent
Dreams By GL
Cancun, Quintana Roo
04.2012 - Current
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Monitored market trends and activities to maintain competitive rates and strategies, increasing net revenue.
- Established business in highly competitive area, progressing in sales at 20% yearly.
Administrative Consultant
Carpet Emporium
Cozumel, Quintana Roo
02.2008 - 12.2011
- Assisted in monitoring and evaluating workflow processes to identify and recommend process improvements.
- Utilized contract language expertise to draft or recommend customized alternative language provisions.
- Reviewed and maintained working knowledge of related laws and regulations and supported compliance efforts.
- Mentored new team members on contract administration processes.
- Established administrative work procedures to track staff's daily tasks.
- Used Microsoft Office to prepare various correspondence, reports and other written material.
- Increased office efficiency by modernizing document organization systems and effectively implementing solutions based on work flows.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Worked in close contact with main office in New York City
Education
Business Major, Business Development - Business
Instituto Tecnologico De Merida
Merida, Yucatan 07.1997 - 08.2001
Skills
Customer Service
Marketing
Mentoring and training
Conflict Resolution
Leadership
Communication
Teamwork and Collaboration
Additional Information
- I am well organized and always prefer to plan my activities ahead
- I like to hear what my customers need, and always provide a little more to keep the happy.
- Always going to reach for the extra yard.
- Empathy and patience are part of my personality.
- I am used to work on long term sales.
- Bilingual (Spanish-native, English-proficient, just starting to learn russian )
- Although I have no background in SaaS, I love to learn new skills.
- Well traveled and love to read, this have helped me to to express myself better
Timeline
Travel Agent
Dreams By GL
04.2012 - Current
Administrative Consultant
Carpet Emporium
02.2008 - 12.2011
Business Major, Business Development - Business
Instituto Tecnologico De Merida
07.1997 - 08.2001