Andrea Phenelope Escobar Castillo
Tapachula, Chiapas
Overview
4
4
years of professional experience
1
1
Certification
Work History
Elderly Care and Support Worker
Florence Flex
10.2022 - 05.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Elderly Care and Support Worker
Nurse Plus
08.2022 - 12.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
Caregiver
Excellent Care
07.2022 - 10.2022
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded status and duties completed in logbooks for management.
Senior Caregiver
Barchester
01.2022 - 04.2022
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Maintained accurate documentation of patient care activities for regulatory compliance purposes.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Provided safe mobility support to help patients move around personal and public spaces.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
- Ensured timely reporting of changes in patient condition to supervising nurses or physicians for immediate intervention.
- Coordinated transportation arrangements for medical appointments or other necessary errands.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Hotel Housekeeper and Reception
New Cross Inn
04.2020 - 04.2021
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
- Washed and folded towels and linens to properly stock guest rooms.
- Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
Nurse
Nurse Mexico
07.2019 - 10.2019
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Managed patients recovering from medical or surgical procedures.
Education
University - Nurse
School For Nursing Tapachula
Tapachula Mexico08.2015
High School Diploma -
U.V.G
Tapachula, Mexico08.2010
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Flexible schedule
- Autistic care
Certification
° infection control.
° life support.
° first Aid.
° Safeguarding children.
° Mental capacity.
° Fire safety.
° information governance
° Food hygiene.
° Health and safety.
° Equality and diversity.
° Understanding learning disabilities and autism spectrum disorder.
° DBS
° Manual Handling.
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Volunteering
* Housekeeper in London for LHA .
July 2023- September 2023
December 2023 - March 2024
April 2024- June 2024
August 2024- October 2024
Timeline
Elderly Care and Support Worker
Florence Flex
10.2022 - 05.2023
Elderly Care and Support Worker
Nurse Plus
08.2022 - 12.2022
Caregiver
Excellent Care
07.2022 - 10.2022
Senior Caregiver
Barchester
01.2022 - 04.2022
Hotel Housekeeper and Reception
New Cross Inn
04.2020 - 04.2021
Nurse
Nurse Mexico
07.2019 - 10.2019
University - Nurse
School For Nursing Tapachula
High School Diploma -
U.V.G
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