Perla Padron Garcia
Administration Student
San Luis Potosí City
Summary
Dynamic Administrative Assistant with proven expertise at Moises Padron Sanchez (family bussines), excelling in office administration and customer service. Adept at managing business software and fostering professional relationships, I enhanced team efficiency and resolved conflicts effectively. Skilled in Microsoft Excel and verbal communication, I consistently delivered exceptional support and contributed to a positive work environment.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Administrative Assistant
Moises Padron Sanchez
Rio Verde, San Luis Potosi
04.2021 - Current
- It is a family business, for this reason I had to play any kind of activity although it was not a administration duty.
- Managed approximately 10 incoming calls and emails per day from customers.
- Management in business software (CONTPAQi Commercial), making purchases, issue invoices and manage customer accounts.
- Dealing with suppliers and merchandise returns and warranties.
- Conflict resolution between employees.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Manage sales reports, cash register audit and management of payments to suppliers.
Education
No Degree - Business Administration
University Autonomy of San Luis Potosi
San Luis Potosí City, San Luis Potosí, Mexico 08.2023 - Current
Skills
Office administration
Administrative support
Data entry
Computer skills
Microsoft Excel
Microsoft Word
Customer service
Verbal communication
Crochet
I like to became real my ideas through crochet, sometimes it is hard but you can achieve everything with a little of patience and consistency.
Timeline
No Degree - Business Administration
University Autonomy of San Luis Potosi
08.2023 - Current
Administrative Assistant
Moises Padron Sanchez
04.2021 - Current
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