Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Receptionist
Pilar Adriana Ortiz Rodriguez

Pilar Adriana Ortiz Rodriguez

Tlajomulco de Zuniga,JAL

Summary

Results-oriented IT Coordinator and Local Information Security Advisor with over 10 years of experience in IT operations, leading technical teams, managing critical infrastructure, and promoting cybersecurity practices in research and development environments. Skilled in digital transformation, implementation of efficient technological solutions, and aligning IT strategies with business objectives. Committed to continuous improvement, innovation, and the development of technical talent, consistently delivering strategic value to the organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Local Information Security Advisor

Continental Automotive
05.2024 - Current
  • In addition to my primary role, I have concurrently taken on the operational responsibilities of the Local Information Security Advisor, supporting 2 sites and North American requirements.
    This includes the coordination and execution of activities for local audits, employee training, cybersecurity awareness campaigns, vulnerability management, and special security requirements for internal projects.
  • Actively collaborated in OEA and IATF audits from the perspective of local IT, ensuring compliance with requirements related to information security, process traceability, and access control. I coordinated preparation activities, technical documentation, and support during the audits. My participation included aligning IT practices with local standards and driving continuous improvement in critical processes.
  • Collaborated in TISAX audits as part of the organization's information security initiatives, ensuring compliance with the requirements established by the automotive industry assessment framework. In addition to coordinating preparation, documentation, and follow-up on findings, I also executed key activities to support audit readiness and compliance.
  • Supported the response to a global blue screen incident caused by a Microsoft update, executing technical actions and keep the communication with local and North American teams to ensure secure recovery, traceability, and alignment with information security protocols.

IT Local Coordinator R&D Guadalajara

Continental Automotive
05.2020 - Current
  • Lead and coordinated strategic local IT activities during the Spin-Off process from Continental to Vitesco Technologies, ensuring a smooth and efficient technological transition aligned with corporate objectives. Managed the separation of infrastructure within the same facility, including the planning and execution of a new independent data center. Additionally, designed and delivered training sessions on budgeting and operations for the newly formed team, strengthening their technical and administrative capabilities in the new organizational environment.
  • Participated in a hackathon organized by Google focused on driving automotive innovation, collaborating in the development of technological solutions aimed at efficiency, connectivity, and process digitalization in the industry. My contribution included the application of artificial intelligence tools, data analysis, and automation, working in a multidisciplinary team to prototype ideas with future potential.
  • Actively participated in strategic R&D initiatives focused on process automation, optimization of IT Allocations, and the digitalization of key operations. My contributions included identifying technological opportunities, collaborating with multidisciplinary teams, and implementing solutions that enhanced operational efficiency and improved process traceability in innovation-driven environments. These efforts resulted in significant time and cost savings. Additionally, I coordinated temporary work teams dedicated to automating specific processes, achieving short-term results.
  • Lead the pilot initiative for donating unused computer equipment—a process that had not been successfully implemented in the organization for many years. As a result of this effort, the procedure was formalized and is now part of the official operations, contributing to corporate social responsibility, sustainability, and the optimization of technological resources.
  • Keep operations across two sites in Guadalajara, managing the challenge of maintaining operational continuity in both locations. I am overseeing the ongoing process of separating services and infrastructure between Research & Development (R&D) and Manufacturing, a strategic initiative aimed at improving efficiency, operational service in each environment.
  • Currently leading local IT operations for the R&D organization, assuming strategic responsibilities related to the domain migration process due the change Legal Identity to AUMOVIO. Overseeing technical activities, ensuring service continuity, supervising the execution of key tasks, and maintaining compliance with corporate standards to ensure operational stability for over 1,500 internal clients following the departure of the previous manager.

Local IT Coordinator R&D (Acting)

Continental Automotive
01.2021 - 06.2023

For two years, I served as the remote acting operations lead for the new site in Querétaro, supporting strategic project coordination and budget management. This role allowed me to actively contribute to the site's development, ensuring alignment with corporate goals and operational continuity while working off-site.

IT Local Support for R&D

Continental Automotive
07.2015 - 05.2020
  • While serving as Local IT Support, in addition to providing comprehensive support for IT services, I acted as an informal leader in continuous improvement projects, driving initiatives focused on operational efficiency, automation, and process optimization.
  • I contributed to key IT activities during the organizational transition resulting from the Spin-Off, supporting the creation of Osram as an independent entity. I participated in high-impact initiatives related to infrastructure and operational continuity, ensuring the successful transfer of assets, processes, and services.
  • I collaborated and took a leadership role in key local IT activities for start a new site in Querétaro, ensuring the effective implementation of technological infrastructure, connectivity, and operational support. My involvement included coordinating with multidisciplinary teams, managing vendors, and ensuring compliance with corporate standards to enable a successful and strategically aligned transition. I also actively supported the management transition and led operational activities between sites, including the setup of a new data center.

Education

Certificate - Digital Transformation

Tecnológico De Monterrey
Guadalajara, Jalisco
08-2023

Master of Science - Master of Science in Computer Science

Universidad Autonoma De Guadalajara
Guadalajara, Jalisco
07-2018

Bachelor of Science - Computer Systems Engineering

Tecnológico De Estudios Superiores De Jilotepec
Estado De México
09-2014

Skills

  • Budget Administration
  • Cybersecurity best practices
  • Problem-solving
  • Time management
  • Organizational leadership
  • Business Process Improvement
  • ITIL framework
  • IT service and Infrastructure management

Certification

Trainings and Certificates

  • High-Impact Communication
  • Coaching for Leaders
  • High-Performance Team Leadership
  • Leadership and Professional Development
  • Project Management
  • Agile Methodologies
  • Finance Fundamentals
  • Information Security Management ISO 27001
  • Operating Systems
  • Google Cloud Fundamentals
  • Process Automation (Microsoft)
  • IA for Managers
  • ITIL
  • Server Administration /Storage NetApp
  • C Sharp


Languages

English
Intermediate (B1)

Timeline

Local Information Security Advisor

Continental Automotive
05.2024 - Current

Local IT Coordinator R&D (Acting)

Continental Automotive
01.2021 - 06.2023

IT Local Coordinator R&D Guadalajara

Continental Automotive
05.2020 - Current

IT Local Support for R&D

Continental Automotive
07.2015 - 05.2020

Certificate - Digital Transformation

Tecnológico De Monterrey

Master of Science - Master of Science in Computer Science

Universidad Autonoma De Guadalajara

Bachelor of Science - Computer Systems Engineering

Tecnológico De Estudios Superiores De Jilotepec
Pilar Adriana Ortiz Rodriguez