PIOTR EDWARD ZIEMBA SANTOS
Medical Interpreter
Villahermosa,TAB
Summary
With a strong foundation in both English and Spanish, I bring extensive vocabulary and excellent oral and written comprehension to my work. My background as a dedicated interpreter has honed my skills in facilitating clear and culturally sensitive communication, particularly in medical and technical contexts. I have a proven track record of delivering high-quality interpretation services, supported by my training and experience in various settings, including medical and emergency services. My technical knowledge in computing complements my linguistic abilities, allowing me to engage effectively with complex language scenarios. I am eager to leverage my bilingual skills and critical thinking to contribute to innovative AI language projects, ensuring accuracy and cultural relevance in language model training.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Interpreter
Propio
10.2025 - Current
- I am accurately interpreting medical procedures and conversations between healthcare providers and patients, ensuring cultural sensitivity and clarity.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Demonstrated strong bilingual skills with extensive vocabulary in both English and Spanish, enhancing patient-provider interactions.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Remote
Technician
EVT. Profra. Rosa Serra Escalante
01.2024 - 09.2025
- Maintained and repaired equipment to ensure optimal functionality and safety standards.
- Diagnosed and resolved technical issues for diverse hardware and software systems.
- Diagnosed technical issues, implementing effective solutions to minimize downtime.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Configured and tested new software and hardware.
- Researched and identified solutions to technical problems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Installed, configured and maintained computer systems and network connections.
- Installed and configured operating systems and applications.
Medical Interpreter
Voyce
05.2023 - 11.2023
- Provided over-the-phone (OPI) and video remote interpreting (VRI) services for Voyce, focusing on delivering accurate and culturally sensitive translations between English and Spanish.
- Facilitated clear communication for Spanish-speaking clients in various settings.
- Ensured precise interpretation of complex linguistic nuances.
- Adapted quickly to diverse client needs and contexts.
- Remote
Medical Interpreter
Globo HQ
12.2022 - 02.2023
- Provided Over-the-Phone and Video Remote Interpretation (OPI/VRI) services for Globo HQ, focusing on delivering clear and accurate bilingual communication.
- Facilitated seamless communication by interpreting complex topics in both English and Spanish.
- Utilized strong linguistic skills to ensure accurate translation of nuanced expressions and cultural contexts.
- Adapted quickly to various subject matters, maintaining high levels of accuracy and professionalism.
- Remote
Interpreter
Propio
02.2019 - 08.2022
- Completed a comprehensive 40-hour course to become a qualified medical interpreter, specializing in high-stakes situations requiring precise communication.
- Provided interpretation for medical calls and various services such as 911, utility payments, WIC, and government agencies over three years.
- Developed strong bilingual skills in English and Spanish through extensive practice and study, enhancing communication accuracy.
- Remote
Interpreter
Language line solutions
03.2019 - 08.2019
- Provided interpretation services for L3 calls, building on comprehensive language training and onboarding at the company.
- Completed a two-week training and new hire orientation to support language services.
- Demonstrated strong bilingual proficiency to accurately interpret complex conversations.
- Utilized critical thinking and problem-solving skills to ensure clear communication.
- Remote
Cashier/Aux
Dufexa Comalcalco
06.2013 - 07.2015
- As a dedicated customer service representative, I leveraged my bilingual abilities to enhance customer satisfaction and drive loyalty in a retail setting.
- Increased customer return rates through exceptional service and communication.
- Resolved customer disputes professionally, ensuring a positive experience.
- Maintained an organized sales environment and assisted with visual merchandising.
Education
Web Development
Universidad Tecnológica De Tabasco
Villahermosa09-2030
Skills
- Interpersonal Skills
- Critical thinking and problem solving
- Communication Skills
- Customer Service
- Teamwork
- Adaptability
- Microsoft Office
- Leadership Skills
- Computer Skills
- Decision Making
- Problem Solving
- Leadership
- Fast Learner
- Ability to Work in a Team
- Language fluency
- Strong memory retention
- Medical terminology
Interests
Swimming, Gaming, Cooking, Running
Certification
- Certified Medical Interpreter, Propio - 2021- currently
LANGUAGES
Spanish; Castellano
French
English
Timeline
Medical Interpreter
Propio
10.2025 - Current
Technician
EVT. Profra. Rosa Serra Escalante
01.2024 - 09.2025
Medical Interpreter
Voyce
05.2023 - 11.2023
Medical Interpreter
Globo HQ
12.2022 - 02.2023
Interpreter
Language line solutions
03.2019 - 08.2019
Interpreter
Propio
02.2019 - 08.2022
Cashier/Aux
Dufexa Comalcalco
06.2013 - 07.2015
Web Development
Universidad Tecnológica De Tabasco
COURSES
- EF SET Certificate, EF SET
- RSI Certificate, Propio