Summary
Overview
Work History
Education
Skills
Resumeobjective
Timeline
Generic
PRADEEP KUMAR AP

PRADEEP KUMAR AP

Kuravilangad

Summary

Results-driven Senior Operations Assistant with 3+years of experience in logistics, inventory control, and customer service. Proficient in SAP, MS Office (Excel, Word, PowerPoint), and data management, with a strong focus on efficiency, accuracy, and workflow optimization. Skilled in coordinating logistics, analyzing data in Excel, and ensuring smooth operations. Excellent multitasking and communication abilities to streamline processes and support business objectives

Overview

7
7
years of professional experience

Work History

Senior Operations Assistant

MRF LIMITED
10.2021 - Current

Warehouse Operations :

  • Oversaw inventory management, including receiving, dispatching, and maintaining stock levels.
  • Supervised warehouse staff, ensuring adherence to safety and cleanliness standards.
  • Coordinated with dealers and customers to facilitate smooth operations and timely deliveries.
  • Maintained accurate records of stock transactions and optimized warehouse processes for efficiency.
  • Managed RCS deposit accounting for dealers under the depot in SAP, ensuring accuracy and compliance.

Order Service Assistant :

  • Prepared invoices, bills, and statements for dealers and customers while ensuring accuracy.
  • Verified billing data, identified and resolved discrepancies, and maintained customer records.
  • Processed payments and managed billing inquiries efficiently.
  • Generated financial reports related to billing activities for internal analysis.
  • Played a key role in ensuring accurate and timely billing processes within the organization.

TAC Clerk :

  • Processed warranty claims by reviewing policy information, claim forms, and supporting documentation.
  • Investigated claim validity and ensured compliance with policy terms and regulations.
  • Communicated with claimants and relevant parties to gather necessary information and provide updates.
  • Determined claim settlements or denials based on thorough assessments.
  • Maintained detailed records of claim activities to ensure transparency and accuracy.
  • Played a key role in facilitating efficient and fair claim resolutions for both the organization and claimants.

Accounts Clerk :

  • Maintained financial records, including ledgers and journals, ensuring accuracy and compliance.
  • Processed invoices and expense claims while reconciling accounts payable and receivable.
  • Assisted in payroll processing and prepared financial reports for management.
  • Handled basic bookkeeping tasks in SAP to support financial operations.
  • Provided administrative and operational support to the accounting team as needed.

Managerial Secretary :

  • Provided administrative support and acted as the primary point of contact between the manager and internal/external stakeholders, facilitating smooth communication and efficient office operations.
  • Maintained office files, records, and confidential documents.
  • Arranged travel and accommodations, ensuring seamless logistics.
  • Prepared reports, presentations, and other essential documents.
  • Screened and directed phone calls and emails, handling correspondence on behalf of the manager.



APPRENTICE CLERK

S.C.D.D. GOVT I.T.I.
07.2018 - 07.2019
  • Performed data entry, filing, recordkeeping, document management, scheduling, and photocopying.
  • Managed incoming correspondence by sorting, distributing, and responding as necessary.
  • Procured and maintained office supplies while adhering to budget constraints.
  • Proficient in Microsoft Office Suite and Adobe PageMaker.

Education

B. Com -

M G UNIVERSITY
01.2016

HSC - COMMERCE

JNV KOTTAYAM
01.2013

MATRICULATION -

JNV KOTTAYAM
01.2011

Skills

  • Problem Solving
  • Adaptability
  • Collaboration
  • Strong Work Ethic
  • Time Management
  • Critical Thinking
  • Handling Pressure
  • Leadership

Resumeobjective

Operations Assistant with 2+ years of experience to associate myself with an esteemed organization to refine my skill set and gain expertise in emerging technology and to put in my best with diligence and result oriented performance.

Timeline

Senior Operations Assistant

MRF LIMITED
10.2021 - Current

APPRENTICE CLERK

S.C.D.D. GOVT I.T.I.
07.2018 - 07.2019

HSC - COMMERCE

JNV KOTTAYAM

MATRICULATION -

JNV KOTTAYAM

B. Com -

M G UNIVERSITY
PRADEEP KUMAR AP