Warehouse Operations :
- Oversaw inventory management, including receiving, dispatching, and maintaining stock levels.
- Supervised warehouse staff, ensuring adherence to safety and cleanliness standards.
- Coordinated with dealers and customers to facilitate smooth operations and timely deliveries.
- Maintained accurate records of stock transactions and optimized warehouse processes for efficiency.
- Managed RCS deposit accounting for dealers under the depot in SAP, ensuring accuracy and compliance.
Order Service Assistant :
- Prepared invoices, bills, and statements for dealers and customers while ensuring accuracy.
- Verified billing data, identified and resolved discrepancies, and maintained customer records.
- Processed payments and managed billing inquiries efficiently.
- Generated financial reports related to billing activities for internal analysis.
- Played a key role in ensuring accurate and timely billing processes within the organization.
TAC Clerk :
- Processed warranty claims by reviewing policy information, claim forms, and supporting documentation.
- Investigated claim validity and ensured compliance with policy terms and regulations.
- Communicated with claimants and relevant parties to gather necessary information and provide updates.
- Determined claim settlements or denials based on thorough assessments.
- Maintained detailed records of claim activities to ensure transparency and accuracy.
- Played a key role in facilitating efficient and fair claim resolutions for both the organization and claimants.
Accounts Clerk :
- Maintained financial records, including ledgers and journals, ensuring accuracy and compliance.
- Processed invoices and expense claims while reconciling accounts payable and receivable.
- Assisted in payroll processing and prepared financial reports for management.
- Handled basic bookkeeping tasks in SAP to support financial operations.
- Provided administrative and operational support to the accounting team as needed.
Managerial Secretary :
- Provided administrative support and acted as the primary point of contact between the manager and internal/external stakeholders, facilitating smooth communication and efficient office operations.
- Maintained office files, records, and confidential documents.
- Arranged travel and accommodations, ensuring seamless logistics.
- Prepared reports, presentations, and other essential documents.
- Screened and directed phone calls and emails, handling correspondence on behalf of the manager.