Monica Aviña

• Manage, scheduling, mentoring, and training Product Certification 12 team members and daily testing schedules
• Drive certification testing efficiencies by partnering with multiple cross-functional teams including (but not limited to) Product Certification, OEM Applications Engineering, Software Dev Apps, OEM Product, Automotive Software and Tools Technology & Engineering and Systems Integration, Tools & Automation teams
• Project manage and lead Product Certification testers
• Provide training and support to Product Certification testing team members, best practices, and new features.
• Assist Applications Engineers in troubleshooting hardware and set-up issues that block test progress
• Work with other functional groups to communicate and resolve issues blocking PC testing.
• Generate standardized software validation test reports and user interface issues lists for communication of status within SiriusXM and to external partners. Lead review meetings of test results with all internal stakeholders.
• Experience with software testing of user interface or communication protocols to include such as SMITE/Mimosa and other Proprietary SXM owned tools, Charles, WinSCP, Android Studio & ADB, PuTTy, Tera Term, CAN Tools.
• Ability to quickly learn proprietary SW/HW tools and other new tools.
• Good public speaking and presentation skills.
• Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
• Familiarity with IP communications standards, mobile connectivity, audio streaming, and security/authentication methodologies.
• Collaborate with SiriusXM partners to resolve outstanding user interface software issues, and other issues, during the product development process.
• Provide feedback/input for continuous improvements on test plans/cases/steps.
• Automotive infotainment testing / engineering.
• Experience using BDD formats (Gherkin) test cases
• Experience with Bluetooth profiles and protocols such as HFP,• A2DP,AVRCP,PBAP,MAP
• Bluetooth, Projection Services (Android Auto & CarPlay) and Wi-Fi and Android Experience.
• Excellent experience of QA activities like requirement analysis, test case/plan/strategy creation and
• manual testing

• Hands-on experience with Bluetooth protocol analyzers such as Ellysis and FTE

• Hands-on experience with functional, system, regression and performance testing

• Excellent analytical and technical skills

• Excellent oral and written communication skills

• Self-motivated and passionate about quality and software excellence

• Experience on testing process, test management and planning

• Conducted regression testing, analyzed results, and submitted observations to development team.
• Optimized test cases to maximize success of manual software testing.
• Created successful test scripts to manage automated feature testing,
• Conducted regression testing and submitted observations to development team.
• · Executing and performing: Functional, Integration and Regression testing validations for DHTMLX webapp’s, REST and Webservices.
• Executing and performing: GUI, Functional, Integration and Regression testing validations for javaScript applications.
• Automated Testing with Quality Center
• Achieving QA operational objectives by contributing with analysis to strategic test plans, test cases, traceability matrix, result reports with their respective evidence of it, also helping with the productivity of our team statistics and customer-service standards.
• Testing a DB Redesign of all the company processes, stressing each SP, Webservices and Website of all the processes of the Company, providing QA documentation with advices and indentifying possible risks early

• Worked with Anexinet's customers to understand needs and provide Technical support.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Handled Technical Production inquiries to ensure the software and services are running as expected.
• Resolved problems, improved operations and provided exceptional client support.
• Led the support team in delivery a resolution to the client's inquiry resulting in a high quality of Software.
• Saved budget by implementing cost-saving initiatives that addressed long-standing problems.
• Developed team communications and information for project meetings.
• Drove operational improvements which resulted in savings and improved profit margins.
• Assessed projects to determine project specification compliance, as well as conformance company's high quality standards.
• Utilized talents in project management, organization and time management to successfully juggle simultaneous tasks and clients.
• Developed project database for use by team members to track progress.
• Interacted with business executives to identify requirements and created project scopes to help meet objectives.
• Supervised multi-disciplinary team and helped each member develop his or her unique skills and talents, promoting group productivity and cohesion.
• Promoted project success and team member safety by coordinating proactive and thorough training programs.
• Worked with customers to understand needs and provide an outstanding service.
• Reviewed requirements and specifications to understand software design standards.
• Created accurate and efficient test scripts to manage manual testing of certain products and features.
• Evaluated software for functionality, form and usability.
• Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
• Debugged code and located root causes of problems by reviewing configuration files and logs.
• Used Freshdesk and Jira to document defects and report problems.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Directed off-site teams to support successful product development stages and releases.
• Collaborated with developers and product owners to stay current on product features and intended functionality.
• Coordinated work with various teams to solve problems and improve efficiency for software testing.
• Collaborated with QA team to test software quality through manual and automated testing.
• Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
• Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency.
• Defined, created and controlled testing environments for successful software deliverables.
• Verified acceptance by developing and implementing automated and manual application features and regression tests.
• Implemented use of tools to illustrate project features and requirements.
• Assessed software bugs and compiled findings along with resolution techniques in documentation.
• Defined and identified test cases.
• Planned and devised cohesive test plans for projects.
• Carried out tests to identify, report and repair issues such as bugs and glitches.
• Effectively interacted with all of the interested departments regarding software defects and issues, working closely to develop innovative solutions.
• Increased and improved knowledge of support/testing software and tools by engaging in all available trainings and seminars.
• Assisted the Project team with development of web-based, desktop and mobile applications in agile environment.

• Designed and led multi-department rollout of robust, scalable and secure electronic data interchange.
• Developed suggestions for technical process improvements to optimize resources.
• Headed and successfully managed multi-department rollout of robust, flexible and secure electronic data interchange.
• Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
• Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
• Analyzed project-related information and made recommendations based on discoveries.
• Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
• Managed implementation of new technological improvements resulting in increased efficiency.
• Created, managed and integrated application interoperability while coordinating updates and developing test cases.
• Generated earned value management data capture spreadsheets and reports for management.
• Provided leadership and support for IT department.
• Analyzed company processes to determine outsourcing feasibility.
• Effectively ran information system, fostering customer satisfaction.
• Evaluated customer impact risk, reputation risk and regulatory risk.
• Managed deliverable estimates, negotiated resource conflicts and allocated resources.
• Recruited and trained IT team members.
• Designed, implemented and monitored integration between applications while coordinating updates and developing test cases.
• Prepared status charts for daily management meetings in Excel and PowerPoint.
• Assisted product owners with prioritization of backlogs.
• Communicated project status, delivering audience messages and change management with clients.
• Evaluated project risk on multiple dimension, including customer impact risk, reputation risk and regulatory risk.
• Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.