Professional with robust background in maintaining high standards and delivering impactful results. Demonstrates strong team collaboration, adaptability, and reliability in dynamic environments. Skilled in quality control, process optimization, and compliance management, with focus on driving continuous improvement and operational excellence. Known for effective communication, problem-solving, and leadership abilities.
Professional with high standard for quality and results-driven mindset. Extensive experience in managing quality assurance programs and fostering culture of continuous improvement. Reliable team player focused on achieving collective goals and adapting to evolving challenges. Skilled in process optimization and quality control.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Superintendent
Fresenius Medical Care NA
06.2007 - 01.2021
Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
Implemented continuous improvement initiatives within the Quality Assurance team to elevate performance levels consistently across projects over time.
Collaborated with cross-functional teams to ensure seamless integration of Quality Assurance efforts into product development lifecycle.
Performed internal audits to maintain operating procedure and regulatory standards compliance.
Identified process gaps and implemented corrective actions, resulting in higher efficiency and reduced error rates.
Improved customer satisfaction with high-quality products through meticulous QA processes.
Coached and motivated QA auditors team to develop competencies.
Acted as key point of contact for all Quality assurance aspects of releases by providing QA services and coordinating QA resources internally.
Delivered timely and accurate reports on test results, facilitating informed decision-making for product improvements.
Collaborated with cross-functional teams to identify areas for improvement and implement corrective actions accordingly.
Streamlined the QA workflow by automating repetitive tasks, increasing overall efficiency.
Collaborated with research and development teams to identify innovative solutions for ongoing quality concerns, leading to long-term enhancements in product design and performance.
Communicated directly with QA team to resolve user-reported problems and questions.
Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
Led root cause analysis efforts for major defects, preventing reoccurrence and improving overall product stability.
Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
Enhanced product quality by implementing rigorous testing procedures and protocols.
Established and updated QA processes and metrics in line with industry best practices and project goals.
Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
Enforced compliance with federal, state, local and internal regulations related to product quality and operational activities.
Created detailed defect reports for clear communication between development teams about identified bugs.
Wrote, reviewed and approved documents to preserve quality assurance.
Coordinated with developers to troubleshoot issues discovered during testing, expediting resolution times and minimizing delays in product release schedules.
Analyzed quality threshold metrics to compile QMS reports.
Identified potential product risks and developed plans to mitigate or eliminate hazards.
Supported development of materials, aids and curriculum to direct staff in procedures and operations.
Established performance benchmarks to measure the success of QA initiatives, driving further enhancements over time.
Created requirements for milestones and monitored completion of tasks for QA team.
Developed a risk-based testing approach that prioritized critical areas, optimizing resource allocation and ensuring maximum impact.
Conducted regular audits of testing environments an production process to maintain and meet with the QMS and Regulations.
Improved inspection and testing procedures in the QA area to eliminate repetitive tasks and optimize auditors' inspection time.
Completed pre-implementation testing for new system modifications to assess potential impacts.
Contributed to cost reduction efforts by identifying opportunities for improving efficiency in the inspection process without sacrificing quality standards.
Collaborated with production and engineering teams staff to improve processes, reduce defects and optimize quality.
Developed key performance indicators to monitor progress and drive continuous improvement initiatives within the organization.
Quality Assurance Supervisor
Fresenius Medical Care NA
10.2005 - 06.2007
Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
Incoming Quality Technician
Fresenius Medical Care NA
06.2002 - 10.2005
Verified compliance with specifications by measuring dimensions and comparing results against established tolerances.
Assisted in reducing defects by implementing effective inspection procedures and protocols.
Trained new team members on company-specific inspection techniques, ensuring consistent adherence to quality requirements.
Streamlined inspection processes, reducing lead times for incoming materials without compromising quality standards.
Facilitated timely resolution of supplier non-conformances through effective communication and follow-up processes.
Contributed to cost reduction efforts by identifying opportunities for improving efficiency in the inspection process without sacrificing quality standards.
Promoted high-quality production outcomes by supporting engineering teams in refining component specifications based on insight gained from inspection activities.
Participated in continuous improvement initiatives to identify opportunities for enhancing overall product quality.
Collaborated with cross-functional teams to resolve quality issues and prevent future occurrences.
Enhanced product quality by conducting thorough inspections on incoming materials and components.
Performed thorough inspections of incoming materials as per the inspections procedures requirements.
Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Tracked and analyzed raw materials quality data to identify trends of defects.
Reported problems and concerns to management.
Recorded and organized component history files records for report generation and analysis.
Collected and analyzed data to measure effectiveness of quality control processes.
Completed supporting documentation for testing procedures, data capture forms, equipment logbooks.
Education
High School Diploma -
Tec Institute Reynosa
Reynosa, Tamaulipas, Mexico
09-2019
MBA - Quality And Productivity
Tec Milenio
Reynosa, Tamaulipas, Mexico
09-2003
Skills
Continuous improvement
Internal audits
Root cause analysis
Regulatory compliance
Process optimization
Data analysis
Team building
Effective communication
Cross-functional collaboration
Risk assessment
Quality training
Quality management system
Quality metrics
Operational excellence
Product inspection
Document control
Corrective action
Preventive action
Quality auditing
Quality tools
Microsoft office
Standard operating procedures
Documentation control
Laboratory skills
GMP auditing
Teamwork and collaboration
Problem-solving
Multitasking capacity
Employee supervision
Certification
Lean Six Sigma Yellow Belt Certification (LSSYB) - IASSC Lean Six Sigma Certification Board.