Rafael Gaxiola
Summary
Dynamic sales professional with a proven track record at Shoreline Marketing, excelling in client relations and strategic thinking. Achieved top performer status by consistently closing high-value deals and enhancing customer satisfaction. Expert in negotiation and customer service, adept at building trust and expanding client bases through persuasive communication and tailored solutions.
Overview
3
3
years of professional experience
Work History
Sales Agent
Shoreline Marketing
07.2024 - 07.2025
- Better Tax Relief Campaign
- Loan CR Student Loans Campaign
- Achieved top performer status within the company due to consistent high sales numbers.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Sales Agent
Bpo,call Center
06.2022 - 07.2023
- Solar Pro Sales Campaign
- Home Offer Sales Campaign
- Rodeo Dental Customer Service/Appointment Setter
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Education
High School Diploma -
Warren High School
06-2008
Skills
- Client relations
- Customer assistance
- Sales training
- Customer Service training
- Closing sales
- Strategic thinking
- Negotiation expertise
Timeline
Sales Agent
Shoreline Marketing
07.2024 - 07.2025
Sales Agent
Bpo,call Center
06.2022 - 07.2023
High School Diploma -
Warren High School