Rafael Ibarra

Chihuahua

Summary

AS400/iSeries Expert with over 10 years of extensive experience in developing and implementing enterprise system solutions, particularly in supply chain management. Skilled in architecture design, application administration, and delivering solutions that enhance operational efficiency for global clientele. Proven track record in leadership, customer relationship management, and business analysis. Dedicated to advancing technology solutions with a customer-focused approach in the supply chain sector.

Overview

years of professional experience

Certification

Work History

Solution Architect

Blue Yonder

Remote

01.2015 - Current

Designed and supported advanced supply chain replenishment solutions on AS400 platforms.
Led migration projects to JDA SaaS model, improving system scalability and performance for clients.
Administered AS400 JDA cloud servers, overseeing enhancements and preventative maintenance.
Coordinated cross-functional teams for effective triaging and issue resolution, delivering root cause analysis reports.

Server Administrator

IBM (On-site Telmex)

01.2014 - 01.2015

Ensured 95% uptime for AS400 servers through strategic maintenance and data recovery processes.
Executed AS400 server backup protocols (BRMS) and restored critical data and systems.

Systems Analyst

Yazaki North America

North America

01.2009 - 01.2014

Managed ERP systems (JD Edwards) focused on manufacturing processes within supply chains.
Developed RPG/CL programs, enhancing ERP functionality across planning, inventory, shipping, and finance modules.
Administered user profiles and access, and implemented process enhancements for web applications.

Education

Bachelor of Engineering - Computer Engineering

Universidad Autonoma de Chihuahua

Chihuahua, Mexico

01-2009

Skills

Enterprise Systems Architecture & Design: AS400 system design, data integration, RPG/CL programming
Supply Chain Solution Implementation: Advanced replenishment applications, ERP modules
Technical Leadership & Management: Profile administration and security, ITIL principles

Customer Relationship & Support: Customer service orientation, troubleshooting, process enhancements
Data Management & Analytics: DB2/400, SQL, reporting creation
Innovative Programming Techniques: Debugging, troubleshooting, RPGLE/Free Programming