Rafael Martínez Ramírez

Delivered food from restaurants to customers homes using an application.

• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Assisted in quality control measures by performing routine inspections of products against established standards.
• Performed setup of production equipment to establish optimal performance.
• Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.

• Developed strong relationships with clients through excellent customer service and regular followups.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

• Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
• Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
• Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.

• Prepared and implemented lesson plans covering required course topics.
• Assessed student progress and provided feedback to improve performance and establish academic success.
• Developed innovative lesson plans to engage students in English language learning.

• Prepared and implemented lesson plans covering required course topics.
• Developed innovative lesson plans to engage students in English language learning.
• Improved classroom management by implementing consistent routines and clear expectations for behavior.