Raicel Carcasses
Midland, TX
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in management and customer relations. Collaborative and dedicated to building and leading talented and motivated individual. Proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
15
15
years of professional experience
Work History
Driver, CEO
Fidem
03.2019 - Current
- Determined business plan, mission statement, and vision.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Driver, Owner
Tegra XL
05.2016 - 02.2018
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
Manager
Stephan Transport
07.2015 - 04.2016
- Oversaw team of 65 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Prospected for leads to build network and convert to sales opportunities.
Military
US Marines
06.2009 - 06.2015
- Adhered to strict protocols and followed orders while conducting operational missions.
- Protected and guided personnel under command, maintaining safety, well-being, and mission readiness.
- Led team in developing strategic plans to meet operational objectives.
Volunteer
Edison Job Corp
04.2008 - 06.2010
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Associate of Business Administration -
Military
Skills
- Risk and Mitigation Analysis
- Business Development
- Leadership and People Development
- Operational Analysis
- Sales and Marketing
- Operations Management
- Supply Chain Performance Management
- Freight Handling
- Logistics Processes
Timeline
Driver, CEO
Fidem
03.2019 - Current
Driver, Owner
Tegra XL
05.2016 - 02.2018
Manager
Stephan Transport
07.2015 - 04.2016
Military
US Marines
06.2009 - 06.2015
Volunteer
Edison Job Corp
04.2008 - 06.2010
Associate of Business Administration -
Military
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