Raquel Velasco
Student/ Sales Associate
Tijuana,BCN
Summary
I've been working in retail during 3 years, learned to work as a team and to challenge myself everyday in order to grow. Highly motivated with extensive customer service, sales experience and cashiering. I consider myself ready to take on a challenge and learn in a new field to enrich and portray what I'm learning in my career.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Sales Associate/Cashier Assistant
Michael Kors
San Ysidro, California
11.2020 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
Sales Associate/Cashier Assistant
Kipling
San Ysidro , California
11.2020 - 08.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Prepared large cash deposits with zero discrepancies.
Education
High School Diploma -
Instituto Mexico
Tijuana, B.C. 01.2016 - 06.2019
Major in Business - Innovation And Intelligence of Business
Cetys Universidad
Tijuana, B.C. 08.2019 - Current
Skills
Experience in sales
Excellent sales skills
Cash handling
Currency counting
Cash drawer management
Product knowledge
Till counting
Refunds and exchanges
Customer assistance
Teamwork skills
Critical Thinking
Self-Motivated
Good Telephone Etiquette
Interpersonal Communication
Problem-Solving
Cultural Awareness
Flexible and Adaptable
Accomplishments
- Achieved highest sales of the month through effectively helping with great customer service and engagement with the customer.
Timeline
Sales Associate/Cashier Assistant
Michael Kors
11.2020 - Current
Sales Associate/Cashier Assistant
Kipling
11.2020 - 08.2021
Major in Business - Innovation And Intelligence of Business
Cetys Universidad
08.2019 - Current
High School Diploma -
Instituto Mexico
01.2016 - 06.2019