Raúl Cordero
Mexico City
Summary
FinTech professional with 20 years of experience in the payment industry and ecommerce, including a variety of senior responsibilities such as product development, pricing strategy, sales engineering, partnerships, market development and launch operation in new countries.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Manager Payment Partnerships North LAC
EBANX
04.2018 - 11.2023
- Manage the relationship of EBANX with the acquirers, issuers, banks, payment providers and payment authorities in Mexico, Colombia, Dominican Republic, Guatemala, Panama, Costa Rica and El Salvador.
- Lead a team of three managers based in Mexico, Costa Rica and Colombia.
- Local region expert to support sales team on attracting new global enterprise merchants into Latam.
- Identify partners and build relationship with the payment ecosystem in new markets in the Caribbean Region.
Head of Financial Institutions
Mercado Libre
04.2015 - 04.2018
- Skilled at working independently and collaboratively in a team environment.
- Development of Mercado Pago Point (mPOS) where I coordinate the local efforts to launch the product that includes manage the relationship with device provider in China, local certifications, app adaptation, marketing and pricing.
- Program Manager of the co-branded debit card with Bansí where I was responsible for commercial strategy, relationship with MasterCard and the IT agency.
- Development and launch of Gift Card Mercado Libre where I coordinate the efforts to launch the product and the relationship with Incomm.
- Development and launch of the mobile prepaid and digital services from Mercado Pago app.
Country Head
Planet
07.2014 - 03.2015
- Worked closely with organizational leadership and board of directors to guide local operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Lead the relationship with Banorte, BBVA, Scotiabank and Micros-Oracle.
Director of Pricing and Profitability
Elavon (US Bank)
01.2013 - 06.2014
- Responsible of Pricing and Profitability, Business Retention Unit and Management Information System teams.
- Development of profitability strategies where I implemented a new pricing model and pricing committee that increased revenue and gross profit.
- Development of retention strategies by implementing a new call center and a warning model.
- MIS process improvement in order to generate accurate reports adding value to sales team strategies by implementing a new database in Oracle.
Lead Generation Manager
American Express
03.2010 - 01.2013
- Development of the sales process for Merchant Acquisitions in which I implemented Salesforce and established performance indicators that have identified opportunities in industries, market segments, prioritize investments and reconsider trading strategies.
- Design of Lead Generation Process and Sales Campaigns in different industries with the aim of expanding the network of Merchants affiliated.
- Project Leader for Mexico in global initiatives to improve the sales process management through Salesforce.
Product Manager Acquiring
HSBC
04.2006 - 02.2010
- Business Intelligence in order to identify trends in the portfolio of existing clients and generate retention campaigns or extend the coverage of Merchants affiliated.
- Responsible for the development and analysis of the P&L, benchmarking and market share in the industry.
- Development of a detailed cost model to incorporate variables which allowed for better estimates of revenues and costs.
Product Analyst Corporate Cards
HSBC
01.2004 - 03.2006
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Business Intelligence for Business Credit Card in which I was responsible for analyzing portfolio performance and sales channels measured against their scorecard.
- Responsible for projects to improve sales and after sales process and product functionality.
- Training national SME and Corporate segment on the functionality and target market of the Business Credit Card.
Education
MBA - Strategic Planning
ITAM
Mexico01.2011
Industrial Engineering
ITAM
Mexico06.2003
Skills
- Business Development and Planning
- Performance and Operational Management
- Remote Team Management
- Product Development
- Project Management
Languages
English
Advanced (C1)
Portuguese
Intermediate (B1)
Certification
- Blockchain: Technology Disruption, MIT Professional Education - 2023
- Digital Business Strategy, MIT Professional Education - 2020
- Ecommerce and Digital Marketing, ITESM - 2014
Timeline
Regional Manager Payment Partnerships North LAC
EBANX
04.2018 - 11.2023
Head of Financial Institutions
Mercado Libre
04.2015 - 04.2018
Country Head
Planet
07.2014 - 03.2015
Director of Pricing and Profitability
Elavon (US Bank)
01.2013 - 06.2014
Lead Generation Manager
American Express
03.2010 - 01.2013
Product Manager Acquiring
HSBC
04.2006 - 02.2010
Product Analyst Corporate Cards
HSBC
01.2004 - 03.2006
MBA - Strategic Planning
ITAM
Industrial Engineering
ITAM
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