Dynamic professional with a proven track record at TU Pc and Walmart Distribution Center, excelling in customer service and problem-solving. Skilled in fostering relationships and efficient time management. Demonstrated ability to enhance team collaboration and significantly improve service delivery standards.
Overview
15
15
years of professional experience
Work History
Sales Associate
TU Pc
Mexico City, Mexico
01.2015 - 11.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Control Table
Walmart Distibution Center
El Salto, Jalisco, Mexico
08.2009 - 03.2014
Ensured timely delivery of content by meeting strict deadlines while maintaining quality standards.
Acquired extensive knowledge of multiple gaming titles across various genres as part of ongoing professional development within the Esports industry.
Communicated effectively with cross-functional teams, ensuring timely resolution of any identified issues affecting product quality or delivery schedules.
Participated in root cause analysis and corrective action initiatives, addressing recurring issues affecting product quality or inspection efficiency.
Performed routine calibration checks on measurement equipment, guaranteeing accurate readings during inspections.