RAUL LOPEZ CUEVAS
Summary
Dynamic leader and analytical thinker with proven experience at Secretaria de Gobernacion. Excelled in sensitive information handling and critical thinking, achieving significant breakthroughs in complex investigations. Demonstrates exceptional collaborative teamwork and adaptability, with a strong foundation in foreign language proficiency and document preparation.
Professional administrator with focus on optimizing departmental functions and fostering teamwork. Well-versed in operational management and driving efficiency improvements. Reliable and adaptable, excelling in dynamic environments while maintaining results-oriented approach.
Overview
22
22
years of professional experience
Work History
Department Administrator
Secretaria De Gobernacion
10.2010 - 12.2024
- Organized CURP training programs for both federal and local agencies as Foreign Ministry,Migration Office, the refugees office and the Civil Registration Institution; travelling. Given courses also to new employees. Theoretical and practical issues; interpretation of personal identity documents and system applications.
- Assisted in the development of policy proposals for improved Civil Registration legislation and community impact. Developed and maintained courteous and effective working relationships among local governments in order to adopt Human Rights recommendations and international better practices.
- Provided exceptional customer service for Passports while addressing citizen inquiries about certified CURP via email. Expertise in expat and naturalized MX citizens and residents.
- Coordinated until 25 people lockdown teamwork for massive email tasks. Experienced in Call Center, in-person visits service, and biometrics equipment use.
- Provided administrative support to senior staff members by compiling pertinent information from diverse sources into comprehensive reports.
Federal Agent
Procuraduria General De La Republica
09.2002 - 12.2008
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted undercover operations for the successful apprehension of criminal suspects.
- Maintained confidentiality of sensitive information, protecting both ongoing investigations and individual privacy rights.
- Coordination of joint operations with Army and other agencies.
- Deployment in twelve places of five Mexican states, Tamaulipas, Quintana Roo, Chihuahua, Chiapas and Estado de Mexico.
Education
Master of Arts - Public Policy Analysis
Universidad Iberoamericana
Mexico City, Mexico08-2013
Bachelor of Arts - Political Science And Government
Universidad Iberoamericana
Mexico City10-1993
Skills
- Effective Leadership Skills
- Document Formatting
- Multilingual Communication Skills
- Service-Oriented Communication
- Attention to detail
- Critical thinking
- Sensitive information handling
- Verbal and written communication
- Analytical thinking
- Collaborative teamwork
- Public speaking
- Adaptability and flexibility
hobbies
Swimming & cycling
Languages
English
Advanced (C1)
French
Advanced (C1)
Italian
Upper intermediate (B2)
Timeline
Department Administrator
Secretaria De Gobernacion
10.2010 - 12.2024
Federal Agent
Procuraduria General De La Republica
09.2002 - 12.2008
Master of Arts - Public Policy Analysis
Universidad Iberoamericana
Bachelor of Arts - Political Science And Government
Universidad Iberoamericana
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