Raul Rodriguez Ramirez
International Business
Guadalajara
Summary
Detail-oriented Customer Specialist & Production Planning professional with a solid background in automotive sales and supply chain management. Possessing 4 years of experience in the automotive industry, with a focus on providing exceptional customer service and optimizing production processes. Proficient in customer relationship management systems and production planning software, adept at forecasting demand, managing inventory, and coordinating production schedules
Overview
5
5
years of professional experience
1
1
Language
Work History
Ford Customer Specialist & CPPS Team Leader
Continental Automotive Systems Corporation
05.2023 - Current
- Follow up “Supplier Delivery Rating Production & Service ” FORD Q1 Score
- Improve plan to reach 92 points in Q1 Status.
- Leading of all Ford projects in Continental Tijera.
- Supervise suppliers performance and compliance with delivery programs.
- Coordinate, supervise and plan the logistics strategies of the project to ensure the supply to customers and the goal in logistics costs.
- Define production planning strategies and monitor their compliance and implementation
- Advanced level of Knowledge in Ford CMMS Portal, Super G portal , aligned with customer needs
- Monitor that the SAP system operates according to their functionality. • Lead up and administer the FORD budget of the logistics area and ensure that it is not exceeded
- Supervise the correct execution of the introduction of new part numbers to the program, parameterization in SAP and sending of EDI signals to the supplier
- Monitoring Backlog performance
- Development of solutions applying skills, techniques, in order to meet the goals of the Department
- Continue Monitoring of the KPIs of the area (Logistics Cost, Premium Freights, Delivery Performance, Customer Rate, Turn Rate, Blocked Material Inventory, Obsolete Material Inventory)
- Ensure that knowledge of the personnel in charge are adequate to carry out the functions that the position and the organization require
- Ensure the process adherence to all activities related to Logistic at Engineering Changes introduction
- Monitor delivery fulfillment according to customers demand
Customer and Production Product Specialist Full
Continental Automotive Systems Corporation
03.2022 - 05.2023
- FORD Customer handling
- Create Master Data Of more than 300 FORD parts numbers Series production & Service production
- Supervising performance levels in relation to Delivery Rating through established customer
- Managing Ford Portal , Covisint , CMMS , Super G , SIM
- Handling of customer orders, lead times, deliveries and complaints
- Arrange shipments and tracking of successful goods receipt
- Communicate with customer/BU sales/CDP planner about volume accuracy and update
- Monitor FG inventory and take actions towards abnormal inventories
- Identify potential risks and disruptions within the supply chain, such as supplier shortages and quality issues. Develop contingency plans and mitigation strategies to minimize the impact of disruptions on supply chain operations.
- Develop production schedules short and long term and coordinate manufacturing activities to ensure timely production and delivery of products
- Coordinate order processing and fulfillment activities to ensure on-time delivery to customers. Monitor order status, resolve any issues or delays, and communicate with customers regarding order status updates
- Develop tools to enhance analytical skills and knowledge of supply chain planning concepts and techniques among team members.
Customer and Production Product Specialist JR
Continental Automotive Systems Corporation
03.2021 - 03.2022
- NISSAN Customer handling
- Master Data Of more than 200 Nissan parts numbers
- Order data maintenance in SAP
- Handling of customer orders, lead times, deliveries and complaints
- Arrange shipments and tracking of successful goods receipt
- Communicate with customer/BU sales/CDP planner about volume accuracy and update
- Monitor FG inventory and take actions towards abnormal inventories
- Team work and information transparency to create an agile and optimum supply chain
- Develop production schedules short and long term and coordinate manufacturing activities to ensure timely production and delivery of products
- Coordinate order processing and fulfillment activities to ensure on-time delivery to customers. Monitor order status, resolve any issues or delays, and communicate with customers regarding order status updates
- Develop tools to enhance analytical skills and knowledge of supply chain planning concepts and techniques among team members. Encourage continuous learning and professional growth to build a strong analytical capability within the organization.
Commercial Analyst
Mieles Campos Azules
07.2020 - 03.2021
- Restructuring processes within the Commercial Administration area.
- Providing accurate information in a timely manner for decision-making.
- Receiving customer demand and sending requirements to production. Reviewing inventory levels with customers and managing production to maintain optimal inventory levels.
- Optimizing resources by reducing response times for various processes and requests within the Commercial Administration area.
- Processing orders for Mexico, USA, Europe.
- Creating shipment documents to customers.
- Elaborating, controlling, managing, and verifying the entire process of purchase orders.
Trainee Customer and Production Product Specialist
Continental Automotive Systems Corporation
09.2019 - 05.2020
- Downloading Customer Demand via SAP.
- Generating reports and inventory monitoring.
- Material planning and loading through SAP.
- Creating documents for shipments to different clients such as FORD, NISSAN, HONDA.
- Creating various files to support operations.
- Implementing productivity enhancements and reducing execution times in customer demand planning processes.
- Maintained database systems to track and analyze operational data.
- Attended training courses to build understanding of processes, techniques, and industry.
- Created and managed project plans & timelines
- Analyze fluctuations in customer demand
Planning Intern
Comercializadora VIVRI S. De R.L.
04.2019 - 09.2019
- Assist in the development of the weekly national supply plan.
- Monitor CENIS Mexico coverage.
- Create planning with warehouse items that are not controlled.
- Search for local suppliers in countries.
- Manage purchase orders including trade, items, and their respective countries.
- Receive purchase orders.
- Identify improvements in Macro "Demand Planning".
- Update "Total Sales Mexico" file with current data.
Education
Becharlor - International Business
Universidad De Guadalajara
Ocotlan, Jalisco, Mexico 05.2001 -
Skills
Microsoft Excel
undefinedTraveling
Exploring new cultures, and landscapes around the world.
Timeline
Ford Customer Specialist & CPPS Team Leader
Continental Automotive Systems Corporation
05.2023 - Current
Customer and Production Product Specialist Full
Continental Automotive Systems Corporation
03.2022 - 05.2023
Customer and Production Product Specialist JR
Continental Automotive Systems Corporation
03.2021 - 03.2022
Commercial Analyst
Mieles Campos Azules
07.2020 - 03.2021
Trainee Customer and Production Product Specialist
Continental Automotive Systems Corporation
09.2019 - 05.2020
Planning Intern
Comercializadora VIVRI S. De R.L.
04.2019 - 09.2019
Becharlor - International Business
Universidad De Guadalajara
05.2001 -
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