Excellent
Hi, I’m
RAUL CHRISTIAN HERNANDEZ RAMIREZ
IT SUPPPORT / NETWORK / IT SECURITY /
MEXICO
Summary
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
14
years of professional experience
1
Certificate
1
Certificacion bitdefender
1
Exi
1
Vmware
Work History
SERVICIOS DE CINES Y ESPECTACULOS SA DE DVTEQUISQUIAPAN
IT Senior Manager
06.2018 - Current
Job overview
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- NETWORK
- radio FM
- Livewire
- Ip configuration
EMPIRE IT CORPORATION IN.CQUERETARO
IT Project Manager
02.2016 - 07.2018
Job overview
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Developed and initiated projects, managed costs and monitored performance.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Managed 15 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- CCTV
- WIFI
- PTP / PMTP
- VIRTUAL MANNAGER.
CERTIFICATION IN PRTG (MONITORING AND VIRTUALIZATION)
GRAVITY ZONE INSTALLER COMMERCIAL AND TECHNICAL BITDEFENDER CERTIFICATION
TECHNICAL SUPPORT ON SITE AND REMOTE
CREATION OF VPN'S
ADMINISTRATION OF WINDOWS SERVER 2012 (RDS CALS, ACTIVE DIRECTORY, DOMAINS)
CPANEL POST ADMINISTRATOR
DATA BACKUP IN THE CLOUD (JUNGLE DISK AND HP STORAGE).
CISCO IP VOICE, CISCO SWITCH, CISCO POE SWITCH, CISCO ACCESS POINT.-
STANDARDS BASED ON ITIL IN HELP DESK AND SLA DOCUMENTATION
MANAGEMENT OF SERVICE TONIC FOR THE CREATION OF TICKETS AT THE SERVICE DESK.
REPAIR OF COMPUTERS, LAP TOPS, CELL PHONES, RADIOS ETC.
SUPPLIER MANAGER FOR THE SYSTEMS AREA
BITDEFENDER AND END POINT NOD 32 ANTIVIRUS LICENSE
MANAGERIAL REPORTS OF MONTHLY ACTIVITIES AND FUTURE PROJECTS.
RAMADA ENCORE HOTELQUERETARO
IT Manager
05.2014 - 08.2016
Job overview
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Customized and repaired technology based on staff requests.
- Assisted in development of long-term strategies to grow department and resources.
- CCTV
- SQL
- OFFICE
- Windows Server
- Windows 7
STAYBRIDGE SUITES HOTEL QUERETAROQUERETARO
IT Manager
11.2010 - 01.2013
Job overview
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Customized and repaired technology based on staff requests.
- Assisted in development of long-term strategies to grow department and resources.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Wrote policy, procedure and manuals governing internal IT use.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Skills
Quality assurance
Product development
Accomplishments
- Collaborated with team oF 4 in the development of LG INOTEK MEXICO, All network and CCTV.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- support SLA
Affiliations
- Association for Computing Machinery
- Project Management Institute
- bitdefender
- comodo antivirus
- PRTG
- VIRTUAL MACHINES
Software
Certification
CISA - Certified security Systems Auditor
Timeline
IT Senior Manager
SERVICIOS DE CINES Y ESPECTACULOS SA DE DV
06.2018 - Current
IT Project Manager
EMPIRE IT CORPORATION IN.C
02.2016 - 07.2018
IT Manager
RAMADA ENCORE HOTEL
05.2014 - 08.2016
IT Manager
STAYBRIDGE SUITES HOTEL QUERETARO
11.2010 - 01.2013
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteSOCCER
My name is Raul Hernandez and I have always played soccer since it is one of my favorite sports, and I have practiced it all the way, it is my main sport and I still practice it, I like the union of groups, being a leader and responsible and I also love like to have fun playing