Ray Rufila

• Analyzed revenues/payroll, class of business, loss history, number of locations, age of insured/risk and negotiated limits, deductibles and premium with Wholesale Brokers or directly with Retail Agents during underwriting process.
• Documented underwriting decisions and provided evidence of compliance with applicable regulations.
• Provided prompt customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
• Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.

-Managed a fleet of box trucks and long haul as well as schedule deliveries for the Greater Houston area.

-Regularly gave safety meetings once a week to the drivers and maintained everyone's Hazmat (TWIC) licenses were up-to-date.

-Assisted management duties in a particular site in ExxonMobil Baytown Refinery.

-Optimized rig-up and rig-down processes through effective coordination with crew members, minimizing job completion time.

-Collaborated with supervisors to address any equipment malfunctions promptly, ensuring minimal disruption to operations.

-Implemented Safety Training as well as new hire trainings for the Laredo, TX location.