Rebeca Castillo Granados

Responsible for Quality & Food Safety governance across manufacturing, supply chain, distribution and external manufacturing operations throughout Mexico and Central America.

Selected Achievements

• Lead Quality and Food Safety strategy across 6 manufacturing sites, 3 co-manufacturers and 5 distribution centers.
• Reduced customer complaints by 50% in Supply Chain operations and 20% in Manufacturing operations within six months.
• Improved audit performance across key LATAM manufacturing sites, reducing major audit findings by over 60%.
• Developed and deployed Quality in Design, Quality in Distribution and External Manufacturing Quality frameworks.
• Achieved successful FSSC 22000 Version 6 certification across all manufacturing facilities.
• Directed Quality budgets of MXN $8–10 million annually per manufacturing site.
• Sponsored regional CAPEX quality initiatives exceeding €2.6 million.
• Led organizational capability-building initiatives focused on Root Cause Analysis, Quality Culture and Operational Excellence.

• Led Quality strategy integration following the Mars-Wrigley business integration.
• Directed Quality governance across multiple manufacturing operations throughout North LATAM.
• Established business-wide Quality Management processes involving R&D, Supply Chain, Regulatory and Commercial teams.
• Ensured compliance with FSSC 22000 and global corporate Quality standards.
• Served as strategic partner to senior leadership teams driving risk management and business performance.

• Led site-wide Quality transformation and performance recovery initiatives.
• Redesigned organizational structure and capability model for Quality function.
• Achieved first FSMA certification for Mexico Chocolate operations.
• Developed a Quality Culture framework embedded into daily operations and leadership routines.
• Member of Site Leadership Team.

• Led implementation of enterprise Quality Strategy across multiple categories and manufacturing operations.
• Supported FSSC 22000 and ISO 9001 certification programs.
• Implemented Lean Six Sigma Quality Pillar initiatives.
• Developed supplier quality capability programs.

• Led innovation and productivity programs for Oreo and Chips Ahoy! brands.
• Delivered productivity initiatives exceeding USD $1.5 million.
• Implemented Kosher production capability generating savings above USD $6 million.
• Achieved Technical Center integration into FSSC 22000 certification scope.

Progressive leadership positions focused on Food Safety, Quality Systems, HACCP, sanitation, consumer complaints management and continuous improvement.