Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Rebeca Maritza Ramirez

Rebeca Maritza Ramirez

San Diego

Summary

High-energy skin and beauty expertise sales leader with proven relationship-building skills and significant background working with beauty industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. 15 years of experience in aggressively promoting and selling products to achieve company expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

Macys-Dior
San Diego
02.2022 - 10.2022
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Analyzed customer feedback to improve products and services.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Created successful strategies to develop and expand customer sales.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Demonstrated product features to align with customer needs.
  • Demonstrated makeup application techniques to clients based on individual features and preferences.
  • Maintained a clean and sanitary work area in accordance with health regulations.
  • Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
  • Conducted demonstrations at cosmetic counters to promote new products.
  • Educated customers on proper usage of skincare products for optimal results.

Licensed Skin Therapist Manager

Ulta Beauty
San Diego
02.2016 - 03.2020
  • Provided skin analysis and customized treatments to clients based on their individual needs.
  • Performed facial treatments, including cleansing, exfoliation, extractions, microdermabrasion , peels and massage.
  • Educated clients on home care regimens to maintain results from treatments.
  • Demonstrated effective communication when interacting with clients regarding their skin care concerns.
  • Maintained accurate records of all services provided to clients in a timely manner.
  • Managed inventory levels by ordering supplies as needed and restocking shelves.
  • Maintained professional appearance standards at all times while on duty in treatment area.
  • Attended training sessions or workshops as required by management or regulatory bodies.
  • Followed up with customers after treatments via phone or email to ensure satisfaction.
  • Provided excellent customer service and skincare treatments to clients.
  • Set up patient rooms and sterilized equipment.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Promoted skincare products to patients according to specific needs, boosting overall revenue.
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Assessed client needs and recommended skin care and anti-aging products.

Spa Attendant

Hilton Brezza Spa
San Diego
01.2016 - 01.2017
  • Greeted customers, answered questions and provided information about services.
  • Provided customer service and support to guests in the spa area.
  • Assisted with booking appointments and processing payments for services.
  • Performed general cleaning duties such as vacuuming, dusting and sanitizing surfaces in the spa area.
  • Ensured cleanliness of all equipment and supplies used in treatments.
  • Stocked towels, linens, robes and other amenities in the locker rooms.
  • Responded to guest inquiries regarding spa services and products.
  • Maintained a professional appearance at all times while on duty.

Education

GED -

Dermalogica
Los Angeles
05-2020

GED -

Barbicide
USA
05-2020

GED -

Dermalogica Institute
Los Angeles
01-2019

GED -

Marinello Schools of Beauty
San Diego
10-2007

Skills

  • Sales Development
  • Client Service
  • Customer Retention
  • Customer Service
  • Customer Needs Assessment
  • Beauty industry expertise
  • Customer Relations
  • Product and Service Sales
  • Performance Improvement
  • Complex Problem-Solving
  • Promotional planning
  • Exceeds sales goal
  • Beauty industry knowledge
  • [Type] marketing
  • On-site product demonstrations
  • Relationship Building
  • Product and service knowledge
  • Negotiation Tactics
  • Store Organization
  • Team Leadership
  • Store Opening and Closing
  • Multitasking
  • Exceeding Customer Expectations

Certification

  • Esthetician License

Timeline

Sales Representative

Macys-Dior
02.2022 - 10.2022

Licensed Skin Therapist Manager

Ulta Beauty
02.2016 - 03.2020

Spa Attendant

Hilton Brezza Spa
01.2016 - 01.2017

GED -

Dermalogica

GED -

Barbicide

GED -

Dermalogica Institute

GED -

Marinello Schools of Beauty
Rebeca Maritza Ramirez