Rebecca Schülter
Tourism Managment
Playa del Carmen
Summary
Experienced with contract negotiation, compliance, and management. Utilizes effective communication to foster positive relationships with stakeholders. Track record of ensuring all contractual obligations are met and risks minimized.
Overview
12
12
years of professional experience
5
5
Languages
Work History
Real Estate Agent
Corasol,Grupo Salinas
02.2025 - 05.2025
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Real Estate Agent
Jardines De Mayakoba, Vinte
08.2024 - 02.2025
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Maintained connections with clients to encourage repeat business and referrals.
Sales Trade Executive
Discova / Olympus Tours
09.2022 - 12.2023
- Responsible for maintaining relationships with hotel chains
- Planning and selling group trips
- Developing new marketing strategies and materials to increase revenue
- Monitoring the sales process and performance of group trips
- Close monitoring of reservations for smooth execution
- Handling complaints monitoring to maximize customer satisfaction
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Key Account Manager
Meeting Point Mexico
09.2019 - 06.2022
- Monitoring sales activities, especially campaigns for key sales channels such as SonnenklarTV and Lidl brochures
- Successful negotiation of rates with hoteliers
- Handling of à-la-carte inquiries
- Coordination of trade show appearances to increase company presence
- Maintenance of preferred partner accounts
- Monitoring of offers and contract agreements to ensure customer satisfaction
- Development of comprehensive knowledge in sales and marketing
Sales Representative
Amstar DMC
12.2016 - 12.2018
- Proactive follow-up on complaints
- Responsible for the successful sale of tailored excursions
- Optimization of the travel experience and revenue increase
- Assisting customers with adjustments to hotel and flight arrangements
- Service orientation and organizational flexibility
Sales Representative
Olympus Tour
08.2015 - 12.2018
- Ensuring excellent customer service through individual care
- Proactive follow-up on complaints
- Responsible for successful sale of excursions
- Recommendation of tailored travel experiences
- Revenue increase
- Assisting customers with changes to hotel and flight arrangements
- Deepening of service orientation and organizational flexibility
Guest Relation
Iberostar Tucan & Quetzal
07.2013 - 08.2015
- Responsible for individual customer care
- Handling of guest complaints and requests
- Proactive follow-up for outstanding guest experience
- Careful management of customer reviews on social media
- Derivation of constructive measures for service improvement
Education
Bachelor of Arts - Tourism and Leisure Management
Saxion Hogeschool
Deventer, Netherlands08-2012
Abitur -
St. Joseph Gymnasium
Rheinbach, Germany01.2007
Skills
- Establishment of effective relationships in the industry
- Procurement management
- Dispute resolution
- Cost control
- Account management support
- Excellent communication
- Negotiation
Disclaimer
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.
Qualities
- Teamwork
- Creativity
- Sense of responsibility
- Communication
- Organizational skills
Internships
- Trainee at Belmond Maroma, Riviera Maya, MX (Sep 2011 - Feb 2012): In-depth insights into the development and implementation of marketing strategies. Internship with a unique opportunity for Bachelor's thesis on 'Gay Tourism at the Riviera Maya'.
- Trainee at Iberostar Tucan & Quetzal, Playa del Carmen, MX (Jan 2010 - Jun 2010): Versatile internship in various departments: Front Desk, Guest Relations, Food & Beverage, Wedding.
Timeline
Real Estate Agent
Corasol,Grupo Salinas
02.2025 - 05.2025
Real Estate Agent
Jardines De Mayakoba, Vinte
08.2024 - 02.2025
Sales Trade Executive
Discova / Olympus Tours
09.2022 - 12.2023
Key Account Manager
Meeting Point Mexico
09.2019 - 06.2022
Sales Representative
Amstar DMC
12.2016 - 12.2018
Sales Representative
Olympus Tour
08.2015 - 12.2018
Guest Relation
Iberostar Tucan & Quetzal
07.2013 - 08.2015
Bachelor of Arts - Tourism and Leisure Management
Saxion Hogeschool
Abitur -
St. Joseph Gymnasium
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