Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Tomlin

Rebecca Tomlin

Hendersonville, NC

Summary

Compassionate Coach bringing extensive personal experience in healing trauma, depression, and anxiety and guiding women through difficult life transitions. Driven to create true healing in this world. Passionate about helping others move from struggling to THRIVING.

Overview

12
12
years of professional experience

Work History

Women's Empowerment Coach/Founder

Wild Heart’s Journey
09.2020 - Current
  • Coach women to learn to trust themselves and connect more deeply to self, Spirit, and others
  • Provide guidance through difficult life transitions
  • Hold safe, supportive, and compassionate space for clients to feel truly seen, heard, and understood
  • Respond to client messages within 24 hour
  • Market/sales strategy and implementation to provide helpful content and obtain new clients
  • Continuing education/deepening knowledge to better serve clients

Virtual Executive Assistant/Health Coach

Become Agency
06.2020 - Current
  • Devise next steps needed to improve health and quality of life
  • Provide support via positive encouragement, compassion, and understanding of health struggles
  • Weekly check-in calls to determine importance of tasks and create plan of action to accomplish employer's needs for week

Practice Representative

303 Denver Chiropractic
12.2018 - 05.2019
  • Scheduled and organized events with strategic planning and project management skills
  • Networking to find outside-of-the box collaborations
  • Continually exceed new patient goals through use of training, innovation, and personability
  • Managed schedule and goals through self-motivation and successful time management
  • Stayed organized with administrative work to maximize opportunities for events to bring new clients to practice

Billing Analyst Senior Associate

Cigna
10.2015 - 11.2017
  • Provided solutions to unique client situations through active listening and problem-solving
  • Served as subject matter expert for internal and external partners
  • Acted as trainer and mentor to all new team members, creating all training materials
  • Consistently highest performing team member in all metrics
  • Self-educated to remain up-to-date on all new requirements for Affordable Care Act
  • Used time management and prioritization skills in assisting with projects for other teams within company

Eligibility Analyst Senior Associate

Cigna
07.2012 - 10.2015
  • Used multi-tasking and organization to provide clients with solutions
  • Consistently achieved a call audit score of 100% quality, handling 40-120 calls per day
  • Built and maintained a rapport with clients and team members for effective relationships
  • Went above and beyond stated requests to provide the client with the best possible experience
  • Diffused even high-tension situations comfortably through the use of diplomacy and tact

Eligibility Analyst

Cigna
08.2011 - 07.2012
  • Worked to effectively ensure clear and concise communication
  • Completed client’s requests promptly, making necessary changes
  • Utilized Policies and Procedures in order to deliver high-quality customer service
  • Discovered and implemented improvements to Policies and Procedures
  • Took on responsibility of processing daily reports to ensure overall accuracy of department

Education

School of Life

No Degree - Coursework Toward Business Management Degree

Oklahoma State University
Stillwater, OK

High School Diploma -

First Baptist Academy
Dallas, TX
05.2005

Skills

  • Compassionate, active listener
  • Intuitive, ability to "see" beyond what is spoken
  • Ability to hold safe space for others
  • Self-motivated
  • Time management skills
  • Excellent written and verbal communication
  • Collaborative team member and problem solver

Timeline

Women's Empowerment Coach/Founder

Wild Heart’s Journey
09.2020 - Current

Virtual Executive Assistant/Health Coach

Become Agency
06.2020 - Current

Practice Representative

303 Denver Chiropractic
12.2018 - 05.2019

Billing Analyst Senior Associate

Cigna
10.2015 - 11.2017

Eligibility Analyst Senior Associate

Cigna
07.2012 - 10.2015

Eligibility Analyst

Cigna
08.2011 - 07.2012

School of Life

No Degree - Coursework Toward Business Management Degree

Oklahoma State University

High School Diploma -

First Baptist Academy

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Rebecca Tomlin