Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Regina Moreno

Chula Vista, California

Summary

Proven in enhancing customer experiences and sales at The North Face through expert product knowledge and effective upselling techniques. Demonstrated teamwork and problem-solving skills across retail and safety roles, consistently boosting performance and customer satisfaction. Adaptable and reliable, with a track record of exceeding employer expectations without compromising service quality.

i am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

When i'm working i try to be a hardworking employee with customer service, multitasking. Devoted to giving every customer a positive and memorable experience.

I am really responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

I am a recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to leam new concepts quickly.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

The North Face
10.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Style Team Member

Target
Chula Vista
08.2024 - 11.2024
  • Increased revenue by upselling complementary products and suggesting outfit pairings for customers.
  • Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
  • Boosted sales through effective product knowledge and up-to-date trend awareness.
  • Implemented feedback from management to improve individual performance continuously throughout employment tenure at the companystore.

Lifeguard

Sesame Place
Chula Vista
05.2024 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Businesses And Administration - Economics

IBERO TIJUANA
Tijuana
05.2024

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Flexible schedule
  • Store opening and closing
  • Product knowledge
  • Cash register operation
  • Relationship building

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)

Timeline

Retail Sales Associate

The North Face
10.2024 - Current

Style Team Member

Target
08.2024 - 11.2024

Lifeguard

Sesame Place
05.2024 - 08.2024

Businesses And Administration - Economics

IBERO TIJUANA
Regina Moreno