Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Regina Olvera

Refreshxi
El Paso
2
Languages
2027
years of professional experience

Adaptable and resourceful individual with demonstrated problem solving skills and decision making support. Successfully managed logistics and customer service operations, ensuring high levels of satisfaction and operational efficiency.

Work History

Committee Secretary

Subdivision Committee
  • Assisted in drafting reports summarizing committee findings and recommendations.
  • Facilitated communication among members to enhance collaboration on strategic initiatives.
  • Maintained confidentiality of sensitive information, upholding professionalism in handling delicate matters within the committee.
  • Assisted in budget management, tracking expenditures to ensure responsible use of resources for the committee''s objectives.

Administrator

7 Months
Refreshxi | 01.2026 - Current

Family business

  • Managed production tracking and inventory logistics, ensuring accurate counts for bottled water output and distribution.
  • Coordinated end-to-end supply chain dispatching, overseeing product shipments to retail stores and commercial clients
  • Maintained precise distribution records, optimizing delivery routes and stock allocation across retail points.

Student Council President

10 Months
Prepa Belmont | 08.2025 - 06.2026
  • Led student council meetings to discuss initiatives and gather feedback from peers.
  • Facilitated communication between students and administration, ensuring concerns were addressed promptly.
  • Developed and implemented strategies for fundraising activities, enhancing budget for student programs.
  • Collaborated with faculty to organize events that promote school spirit and community engagement.

Sophomore Class President

2 Years 10 Months
Prepa Belmont | 08.2023 - 06.2026
  • Organized class events to enhance student engagement and community involvement.
  • Collaborated with faculty to address student concerns and improve academic resources.
  • Facilitated communication between classmates and administration for effective feedback.
  • Developed initiatives to promote school spirit and foster a positive environment.

Senior Class President

9 Months
Prepa | 08.2025 - 05.2026
  • Led initiatives to enhance student engagement and participation in school activities.
  • Coordinated communication between student body and administration to address concerns effectively.
  • Organized fundraising events to support community projects and school programs.
  • Mentored junior class representatives, fostering leadership skills and collaboration.

Customer Service Representative

5 Months
Teleperformance MX | 06.2025 - 11.2025
  • Resolved critical customer emergencies by dispatching towing services, coordinating vehicle exchanges, and delivering on-road solutions to minimize customer downtime
  • Prioritized driver safety and satisfaction, ensuring rentals were rapidly restored to operational condition while adhering to strict safety protocols.
  • Managed high-volume emergency calls with strong problem solving and calm, empathetic communication under pressure.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Junior Class President

10 Months
Prepa Belmont | 08.2024 - 06.2025
  • Organized class events to promote student engagement and community spirit.
  • Facilitated communication between students and faculty to address concerns effectively.
  • Collaborated with peers to develop initiatives enhancing school culture and environment.
  • Assisted in managing budgets for class activities, ensuring resource allocation efficiency.

Student Council Member

10 Months
Prepa Belmont | 08.2024 - 06.2025
  • Collaborated with peers to organize school events, enhancing community engagement and participation.
  • Assisted in developing promotional materials for student activities, increasing awareness and involvement.
  • Participated in weekly meetings to discuss student concerns and propose actionable solutions.
  • Supported fundraising initiatives for school programs, fostering teamwork and financial growth.

Education

BBA - Finance in Risk Managment

UTEP | Texas | 06-2030
  • Freshman

High School Diploma

Prepa Belmont | Chihuahua City, Chihuahua, Mexico | 06-2026
  • 9.7/10.0, Prepa Belmont, 2026 - 4.0 GPA Conversion
  • Degree Awarded with Excellence Award
  • Excellence scholarship, 2026 from University of Texas at El Paso
  • President of Student Council "Rise" (2025-2026)
  • Volleyball team captain
  • Member off Math club

Skills

Decision-making support
Research
Workflow planning
Problem-solving aptitude
Filing and data archiving
Documentation and control
Organizing and categorizing data
Adaptability
Inventory management
Continuous improvement
Writing and editing
Microsoft office

Languages

Spanish
C2
Bilingual or Proficient
English
C1
Advanced

Timeline

Administrator

Refreshxi
01.2026 - CurrentRead More

Student Council President

Prepa Belmont
08.2025 - 06.2026Read More

Senior Class President

Prepa
08.2025 - 05.2026Read More

Customer Service Representative

Teleperformance MX
06.2025 - 11.2025Read More

Junior Class President

Prepa Belmont
08.2024 - 06.2025Read More

Student Council Member

Prepa Belmont
08.2024 - 06.2025Read More

Sophomore Class President

Prepa Belmont
08.2023 - 06.2026Read More

Committee Secretary

Subdivision Committee
Read More

UTEP

BBA from Finance in Risk Managment
Read More

Prepa Belmont

High School Diploma
Read More
Regina Olvera