Adaptable and resourceful individual with demonstrated problem solving skills and decision making support. Successfully managed logistics and customer service operations, ensuring high levels of satisfaction and operational efficiency.
Work History
Committee Secretary
Subdivision Committee
Assisted in drafting reports summarizing committee findings and recommendations.
Facilitated communication among members to enhance collaboration on strategic initiatives.
Maintained confidentiality of sensitive information, upholding professionalism in handling delicate matters within the committee.
Assisted in budget management, tracking expenditures to ensure responsible use of resources for the committee''s objectives.
Administrator
7 Months
Refreshxi | 01.2026 - Current
Family business
Managed production tracking and inventory logistics, ensuring accurate counts for bottled water output and distribution.
Coordinated end-to-end supply chain dispatching, overseeing product shipments to retail stores and commercial clients
Maintained precise distribution records, optimizing delivery routes and stock allocation across retail points.
Student Council President
10 Months
Prepa Belmont | 08.2025 - 06.2026
Led student council meetings to discuss initiatives and gather feedback from peers.
Facilitated communication between students and administration, ensuring concerns were addressed promptly.
Developed and implemented strategies for fundraising activities, enhancing budget for student programs.
Collaborated with faculty to organize events that promote school spirit and community engagement.
Sophomore Class President
2 Years 10 Months
Prepa Belmont | 08.2023 - 06.2026
Organized class events to enhance student engagement and community involvement.
Collaborated with faculty to address student concerns and improve academic resources.
Facilitated communication between classmates and administration for effective feedback.
Developed initiatives to promote school spirit and foster a positive environment.
Senior Class President
9 Months
Prepa | 08.2025 - 05.2026
Led initiatives to enhance student engagement and participation in school activities.
Coordinated communication between student body and administration to address concerns effectively.
Organized fundraising events to support community projects and school programs.
Mentored junior class representatives, fostering leadership skills and collaboration.
Customer Service Representative
5 Months
Teleperformance MX | 06.2025 - 11.2025
Resolved critical customer emergencies by dispatching towing services, coordinating vehicle exchanges, and delivering on-road solutions to minimize customer downtime
Prioritized driver safety and satisfaction, ensuring rentals were rapidly restored to operational condition while adhering to strict safety protocols.
Managed high-volume emergency calls with strong problem solving and calm, empathetic communication under pressure.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Junior Class President
10 Months
Prepa Belmont | 08.2024 - 06.2025
Organized class events to promote student engagement and community spirit.
Facilitated communication between students and faculty to address concerns effectively.
Collaborated with peers to develop initiatives enhancing school culture and environment.
Assisted in managing budgets for class activities, ensuring resource allocation efficiency.
Student Council Member
10 Months
Prepa Belmont | 08.2024 - 06.2025
Collaborated with peers to organize school events, enhancing community engagement and participation.
Assisted in developing promotional materials for student activities, increasing awareness and involvement.
Participated in weekly meetings to discuss student concerns and propose actionable solutions.
Supported fundraising initiatives for school programs, fostering teamwork and financial growth.
Education
BBA - Finance in Risk Managment
UTEP | Texas | 06-2030
Freshman
High School Diploma
Prepa Belmont | Chihuahua City, Chihuahua, Mexico | 06-2026
Committee Secretary (Portfolio Committee on Higher Education and Science and Technology) at Parliament of the Republic of South AfricaCommittee Secretary (Portfolio Committee on Higher Education and Science and Technology) at Parliament of the Republic of South Africa