Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Regina Ozaeta

El Paso, Texas,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Administrative Manager

Gabilondo Couture
03.2023 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Achieved consistent sales growth by setting and surpassing ambitious sales targets each quarter.
  • Managed multiple social media platforms for increased engagement and audience growth.
  • Established strong relationships with clients by providing exceptional customer service and support.

Social Media Assistant

MODE MAG
04.2022 - 03.2023
  • Created engaging content to keep social media channels updated and on brand.
  • Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
  • Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
  • Maintained company's online social presence and created branded communications for social media campaigns.
  • Elevated the user experience by responding to comments, messages, and inquiries promptly and professionally.
  • Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Brainstormed with co-workers department to determine new topics and stories.
  • Wrote social media articles for promotion
  • Built personal relationships with guests to promote positive experiences.

Professional Manual Lymphatic Therapist

LOTTUSH
08.2019 - 04.2022
  • Provided physical therapy using lymphatic strategy on patients after plastic/cosmetic surgeries.
  • Treated patients professionally and with care.
  • Continuous monitoring after therapy
  • Administered therapeutic treatments to ease pain and facilitate healing of injuries.
  • Maintained a clean and neat, calm environment.
  • Discussed rehabilitation and reconditioning options to improve patients' function and quality of life.
  • Woodtherapy, vacuum therapy techniques for pain relief and weight loss.
  • Extended post-operative rehabilitation to improve surgical outcomes and recovery.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Used pain management and relaxation techniques to reduce discomfort and stress.
  • Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
  • Documented patient information, treatment plans, and patient responses.
  • Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Managed schedules, appointments and administrative tasks.
  • Provided exceptional customer service with product recommendations, increasing sales revenue.
  • Increased referral rates through exceptional customer service and communication skills.

Education

BBA - Business Administration

Universidad Autonoma De Ciudad Juarez
Ciudad Juarez
05.2025

Skills

  • Organized
  • Problem Solver
  • Critical Thinking
  • Fast-learner
  • Responsible
  • Active Listener
  • Clean and neat
  • Team Work
  • Customer Relations
  • Calm Under Pressure

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Administrative Manager

Gabilondo Couture
03.2023 - Current

Social Media Assistant

MODE MAG
04.2022 - 03.2023

Professional Manual Lymphatic Therapist

LOTTUSH
08.2019 - 04.2022

BBA - Business Administration

Universidad Autonoma De Ciudad Juarez

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Regina Ozaeta