Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Renée Martinez

Renée Martinez

Chula Vista, CA

Summary

Dynamic professional with extensive experience in guest relations and reservation management at Hotel Coral & Marina. Proven ability to enhance guest experiences through effective front desk operations and exceptional service. Skilled in property management systems and adept at training staff to elevate service standards, ensuring memorable stays for all guests.

Overview

8
8
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification

Work History

Guest Service Agent

Hotel Coral & Marina
Ensenada
01.2023 - Current
  • Welcome guests and provide information about hotel services and amenities.
  • Manage check-in and check-out processes for arriving and departing guests.
  • Assisted guests with reservations, inquiries, and special requests efficiently.

Art Gallery Manager

Casa Olarte
Tijuana
05.2020 - 12.2023
  • Curated diverse art exhibitions showcasing emerging and established artists.
  • Managed gallery operations, ensuring smooth daily functioning and visitor engagement.
  • Collaborated with artists to develop unique concepts for exhibitions and installations.

Restaurant Manager

Restaurante Ricardo‘s
Tijuana
08.2017 - 03.2020
  • Managed daily restaurant operations and ensured smooth service delivery.
  • Supervised staff performance and provided training to enhance skills.
  • Developed and implemented marketing strategies to attract new customers.

Education

Public Relations

Tecnológico De Monterrey
Monterrey, N.L., Mexico
10.2008 - 05.2012

Academy of Our Lady of Peace
San Diego , CA

Skills

  • Reservation management
  • Guest relations
  • Front desk operations
  • Property management systems

Languages

English
First Language
Spanish
Proficient (C2)
C2
French
Proficient (C2)
C2

Certification

  • California Food Handler’s Card

Timeline

Guest Service Agent

Hotel Coral & Marina
01.2023 - Current

Art Gallery Manager

Casa Olarte
05.2020 - 12.2023

Restaurant Manager

Restaurante Ricardo‘s
08.2017 - 03.2020

Public Relations

Tecnológico De Monterrey
10.2008 - 05.2012

Academy of Our Lady of Peace

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Renée Martinez