Rene Romero
Engineer
Hermosillo
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals and problem solving. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. 10 Years of customer service supports good communication and easy response.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Supervisor
Pro Systems MR
Hermosillo Sonora
08.2014 - Current
- Oversaw daily operations of the department of alarm monitoring and installations of security systems, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff and new members in their career development, sharing knowledge from years of experience in the field.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Bachelor´s - Industrial Engineer
Instituto Tecnológico De Hermosillo
Hermosillo, Sonora, Mexico 08.2014 - 12.2020
Skills
Staff management
Strategic planning
Decision-making
Customer service
Relationship building
Negotiation
Timeline
Supervisor
Pro Systems MR
08.2014 - Current
Bachelor´s - Industrial Engineer
Instituto Tecnológico De Hermosillo
08.2014 - 12.2020
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