Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rene Maximiliano Baron Godinez

Translator
CDMX

Summary

Expert translator with strong linguistic skills and deep understanding of cultural nuances. Proven ability to deliver accurate translations and adapt to various content types. Valued team collaborator focused on achieving high-quality results and meeting deadlines. Known for reliability and adaptability in dynamic environments.


Experienced with leading sales teams to achieve business objectives and enhance revenue streams. Utilizes strategic planning and relationship-building skills to drive sales performance. Track record of fostering team collaboration and adapting to market changes to ensure success.


Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems aiming to fix minor bugs. Proven skill in resolving problems quickly on first call.


Professional with experience supporting high-level executives and managing administrative tasks. Adept at coordinating schedules, handling communications, and streamlining office operations. Strong focus on teamwork and achieving results, adaptable to changing needs. Proven skills in organization, communication, and problem-solving.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Translator

Office of the Attorney General of the Republic
01.2024 - Current
  • Translated documents from English to Spanish and Spanish to English.
  • Mainly translate legal documents related to Criminal Matters.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.

Representative Assistant

Venmo
01.2023 - 12.2023
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly regarding their application.
  • Facilitated smooth office transitions during periods of growth or restructuring by managing relocation logistics or updating contact information as needed.
  • Managed schedules and appointments, optimizing time management for executives and team members.
  • Contributed to project success by actively participating in brainstorming sessions and providing valuable input on key decisions.
  • Collaborated with team members to develop strategies for improving overall productivity and performance.

Representative Assistant

ATT
08.2022 - 12.2022
  • Mainly addressed billing concerns by resolving any inquiries among the different type of services offered by the company.
  • Developed, maintained and utilized diverse client base.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Supervisor of Operations

Teleperformance
09.2021 - 08.2022
  • The client herein was Master Card where I assisted financial institutions to solve any query regarding their systems and financial movements among their users.
  • Started as a representative agent; however, I was moved to this position shortly after due to my great performance and willingness to assist my coworkers.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.

Technical Support Representative

Google
12.2019 - 05.2020
  • Google Cloud Platform.
  • Assisted users on explaining their bill and usage of each component of the hardware used for their Virtual Machines and when necessary, lead them to fix minor bugs.
  • Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.

Sales Representative Manager

Marriott
12.2018 - 11.2019
  • Started as a sales representative.
  • Moved to Manager Support Line wherein I lead coworkers to improve their skills when assisting customers.
  • Led sales presentations and product demonstrations, showcasing unique value proposition to potential clients.
  • Mentored junior sales representatives, imparting industry knowledge and best practices for long-term career growth.
  • Reduced customer churn rate by implementing effective account management techniques and prioritizing customer issues resolution.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Retained key accounts through proactive relationship management and addressing customer concerns promptly.

Representative Assistant

Teleperformance
08.2017 - 11.2018
  • Comcast - Sales representative.
  • CarRentals.com - Sales representative.
  • Kohls - Sales representative.
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Collaborated with team members to develop strategies for improving overall productivity and performance.

Education

High School Diploma -

ESCUELA SUPERIOR DE INTERPRETES Y TRADUCTORES
MEXICO CITY
05.2001 -

Bachelor of Laws - Law

INSTITUTIO NACIONAL DE DESARROLLO JURÌDICO
MEXICO CITY
05.2001 -

Skills

EXPERT TRANSLATOR IN CRIMINAL MATTERS

Verbal and written communication

Fluent bilingualism

Project management abilities

Project management

Client service

Negotiation expertise

Market research

Sales processes

Strategic planning

Time management

Customer service

Timeline

Translator

Office of the Attorney General of the Republic
01.2024 - Current

Representative Assistant

Venmo
01.2023 - 12.2023

Representative Assistant

ATT
08.2022 - 12.2022

Supervisor of Operations

Teleperformance
09.2021 - 08.2022

Technical Support Representative

Google
12.2019 - 05.2020

Sales Representative Manager

Marriott
12.2018 - 11.2019

Representative Assistant

Teleperformance
08.2017 - 11.2018

High School Diploma -

ESCUELA SUPERIOR DE INTERPRETES Y TRADUCTORES
05.2001 -

Bachelor of Laws - Law

INSTITUTIO NACIONAL DE DESARROLLO JURÌDICO
05.2001 -

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Rene Maximiliano Baron GodinezTranslator