Qgis
René Salvador Ponce Pulido
College Undergraduate Enviromentalist
Mexico City,CMX
Summary
Dynamic professional with a proven track record in project management at Isla Urbana, excelling in team collaboration and customer service. Adept at prioritizing tasks and utilizing software management skills to enhance project outcomes. Recognized for fostering strong client relationships and delivering high-quality results under pressure.
Overview
3
3
years of professional experience
1
1
Language
Work History
Host
UVC
08.2024 - 05.2025
- Handled high-pressure situations with composure, effectively managing large groups of people, or unexpected events during busy shifts.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
Salesperson
Petco
06.2024 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to event marketing, sales and brand promotion.
- Developed and maintained strong working relationships with professionals within assigned territory.
Project Manager
Isla Urbana
01.2023 - 05.2024
- Planned, designed, and scheduled phases for large projects like "Sustainability and water resilience in San Juan Tlacotenco, Tepoztlán.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated team of 15 people and material procurement and required services for projects within budget requirements.
- Participated in team projects, demonstrating ability to work collaboratively and effectively, for example in the proyect "Nidos de lluvia" at Jalisco, Cosecha de lluvia with SEDEMA in CDMX, Water sustainability project in Tlamacazapa, Guerrero, diagnosis, monitoring, and training of rainwater harvesting systems in Chiapas.
Technical Visitor
Isla Urbana
01.2022 - 01.2023
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Education
No Degree - Enviromental Science
Escuela Nacional De Estudios Superiores ENES UNAM
Morelia, Michoacán, Mexico 05.2001 -
No Degree - Architecture
Faculty of Architecture UNAM, CU
CDMX 05.2001 -
Bachelor of Science -
CCH Sur
CDMX 05.2001 -
Skills
Team collaboration
Software
Timeline
Host
UVC
08.2024 - 05.2025
Salesperson
Petco
06.2024 - 08.2024
Project Manager
Isla Urbana
01.2023 - 05.2024
Technical Visitor
Isla Urbana
01.2022 - 01.2023
No Degree - Enviromental Science
Escuela Nacional De Estudios Superiores ENES UNAM
05.2001 -
No Degree - Architecture
Faculty of Architecture UNAM, CU
05.2001 -
Bachelor of Science -
CCH Sur
05.2001 -
Similar Profiles
Keyon OwensKeyon Owens
Supervisor at UVC CLEANSupervisor at UVC CLEAN
Ligia RoseroLigia Rosero
Veterinary Technician at UVC- Colchester Veterinary HospitalVeterinary Technician at UVC- Colchester Veterinary Hospital
Claire Mann-GallagherClaire Mann-Gallagher
Volleyball Player at Brookline High School And UVC BostonVolleyball Player at Brookline High School And UVC Boston
Rene GasparRene Gaspar
Software Engineer at WizelineSoftware Engineer at Wizeline
Emilio Valdes SagarenaEmilio Valdes Sagarena
Work Study Student at NAWork Study Student at NA