Reyna Herminia Gonzalez Flores
Elementary School Teacher
Zapopan, Jalisco,JAL
Summary
Dynamic leader with proven expertise in operations and staff management, honed at Gastronomía Mexicana, S.A.S. Excelled in customer engagement and computer skills, driving positive changes and fostering relationships. Achieved significant improvements in efficiency and service quality, leveraging strong problem-solving abilities and a focus on constructive feedback for team development.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Gastronomía Mexicana, S.A.S
10.2017 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
English Program Coordinator
Colegio Mexico Americano
07.2010 - 08.2017
- Resolved issues associated with education between internal departments.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Developed continuing education programs on new trends and new processes.
- Strategized and coordinated to integrate new standards, models and organizational improvements.
- Coordinated guest speakers and special events that complemented course content, offering students unique perspectives on relevant topics.
- Assessed student progress through regular evaluations and standardized tests, providing constructive feedback for improvement.
- Developed comprehensive lesson plans for various proficiency levels, resulting in improved student comprehension and fluency.
Education
Lic. Ciencias De La Educación (Teacher) - Kindergarten And Preschool Education
Universidad Del Noroeste (16 De Septiembre)
Mexicali, Baja California, Mexico 05.2001 -
Skills
Staff management
Timeline
Restaurant Manager
Gastronomía Mexicana, S.A.S
10.2017 - Current
English Program Coordinator
Colegio Mexico Americano
07.2010 - 08.2017
Lic. Ciencias De La Educación (Teacher) - Kindergarten And Preschool Education
Universidad Del Noroeste (16 De Septiembre)
05.2001 -
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