Ricard Franco
Guadalajara
Summary
Passionate, dynamic, and motivated professional with a proven record of generating and building relationships. Skilled in establishing cross-functional teams and managing projects.
Exceptional communication skills, and critical thinking.
I´ve been working almost 3 years with revenue leading accounts (Best Buy & Office Depot). Great overall supply chain understanding.
I see myself as an adaptable, humanistic and transformational leader with expertise empowering people and finding their intrinsic motivations to achieve better results. Honest, competent and forward-looking personality eager to learn and continue increasing my business acumen
Overview
6
6
years of professional experience
Work History
Supply Chain Operations Manager
HP
03.2021 - Current
- Lead a variety of supply chain processes, such as inventory analysis and planning, demand planning, and sales and operations planning 'SOP'
- Facilitating and driving cross-functional (Order Management, Logistics, Sales, 3PL's, Category) engagement to resolve operational issues
- Communicate and publish updates to executive management on key channel partner programs (Vendor Compliance and OTD performance)
- Involved in different projects across all supply chain
- Lead and manage compliance program for our biggest retail account (Best Buy)
- Constantly partnering with stakeholders and different organizations within HP, to facilitate attainment of monthly and quarterly revenue objectives
- Analyze metrics, trends and engage with channel partners to optimize and streamline our supply chain.
Account Planning & OM - SME
HP
01.2019 - 03.2021
- WOS, In-stock and sell-thru weekly analysis
- Identify possible opportunities and timely action to ensure availability
- Host weekly customer calls with key account partners, to provide overall account status, discuss port and warehouse delays, backlog and availability recovery plans
- Evaluate the account forecast (vs actuals), identify gaps and execute actions to align with HPs internal execution plan
- Management visibility through out weekly shipments and backlog reports
- Constantly identify areas of improvement and push for digitalization
- Developed key project goals and metrics
US Print Channels Team Lead
HP
01.2018 - 01.2019
- Resolve operational issues that may arise from the end to end sales process
- Be the first point of contact when the manager was out of the office
- Partner with logistics, supply chain and demand planning to successfully coordinate and execute shipments according to HP´s quarterly plan
- Create On-Time delivery dashboards and compliance trackers
- Provide visibility to upper management through daily and monthly metrics (20 people team).
Education
International Business -
UNITEC - Universidad Tecnologica de Mexico
TEFL/TESOL Certification -
IARC
Skills
- Humanistic leader with great desire to inspire others
- Deliver tangible business results by long-term planning and execution
- Problem-solving (people empowerment, remove road impediments, conflict resolution, challenge the status quo)
- Passionate digital and analytical mindset
- Proficient in MS Office Programs, OSS, S4, Tableau and PBI
- Scrum and Agile knowledge - Seeking certification (PMI-ACP)
- Excellent communication skills
Languages
Spanish
English
Timeline
Supply Chain Operations Manager
HP
03.2021 - Current
Account Planning & OM - SME
HP
01.2019 - 03.2021
US Print Channels Team Lead
HP
01.2018 - 01.2019
International Business -
UNITEC - Universidad Tecnologica de Mexico
TEFL/TESOL Certification -
IARC
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