Summary
Overview
Work History
Education
Skills
Timeline
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RICARDO ESTEBAN GONZALEZ PINEDA

Internal Transformation Consultant
Torreon

Summary

Results-driven Industrial and Systems Engineer with a robust background in process automation, digital transformation, and operational optimization. Expertise in developing and implementing innovative solutions using tools such as Power Apps, Power Automate, Make, and n8n, along with seamless integration of CRM (HubSpot) and ERP (Odoo) systems to enhance business efficiency. Proficient in building web applications with modern technologies like React, Next.js, and JavaScript, as well as designing and developing APIs to create automated workflows. Committed to leveraging Lean Six Sigma methodologies and data analysis to reduce costs, streamline lead times, identify bottlenecks, and standardize processes, while fostering a culture of continuous improvement in digital and operational environments.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Internal Transformation Consultant

GEBESA
07.2024 - Current
  • - Mapped customer service processes via Power Apps applications.
  • - Automated data capture and information delivery using Power Automate, Make, and n8n with direct CRM (HubSpot) and ERP (Odoo) integrations.
  • - Developed backend and frontend features for a customer service application, connecting to Supabase databases for real-time data sync, using React, Next.js, APIs, and OpenAI.
  • - Developed a logistics app to keep shipment dates up to date across all departments.
  • - Developed a recruitment chatbot in n8n, integrated with the Evolution API, to automate WhatsApp interactions, classify messages, register candidates, and reduce manual tasks for the HR team.
  • - Developed a unified dashboard app for the sales team to track opportunities, calculate commissions, export reports, and monitor KPIs in real time—replacing manual spreadsheets with reliable, automated tools.
  • - Designed and implemented an internal ticketing system with smart project selection, progress tracking, and secure access. Integrated with Plane to auto-classify issues and streamline incident management.

Material Flow Intern

John Deere Engines (MJD)
08.2023 - 06.2024
  • - Built VBA macros to streamline operational workflows.
  • - Designed facility layouts, reducing motion and cycle times.
  • - Delivered SAP training to technicians and supervisors to optimize warehouse movements.
  • - Developed apps for standardizing internal audits and reporting results.
  • - Achieved a 90% reduction in inventory discrepancies through enhanced min/max controls.

Project Assistant

Grupo Tricio Haro (LALA)
04.2023 - 05.2023
  • - Applied Lean Six Sigma methodologies to implement an inventory-control system, reducinginventory costs by 15%.
  • - Created dashboards to analyze critical materials, improving decision-making.

Project Assistant

Hunter Composites
10.2022 - 11.2022
  • - Employed Kanban and Value Stream Mapping (VSM) to identify and eliminate bottlenecks.
  • - Optimized assembly processes, cutting cycle time by 12 seconds.
  • - Conducted comprehensive process mapping to pinpoint future improvement opportunities.

Education

Bachelor of Engineering - Industrial and Systems Engineering

Tecnologico de Monterrey

Skills

Office Suite (Advanced), Power BI, Power Apps, Power Automate (Advanced)

Timeline

Internal Transformation Consultant

GEBESA
07.2024 - Current

Material Flow Intern

John Deere Engines (MJD)
08.2023 - 06.2024

Project Assistant

Grupo Tricio Haro (LALA)
04.2023 - 05.2023

Project Assistant

Hunter Composites
10.2022 - 11.2022

Bachelor of Engineering - Industrial and Systems Engineering

Tecnologico de Monterrey
RICARDO ESTEBAN GONZALEZ PINEDAInternal Transformation Consultant