Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Mendoza Ayala

Tijuana, Baja California

Summary

Dynamic team leader with a proven track record at GGA Solutions, enhancing workflow efficiency and driving operational excellence. Skilled in people management and problem-solving, I developed team capabilities through targeted coaching, resulting in improved performance.


Organized Team Leader that builds positive rapport, inspire trust and guide teams toward achievement of organizational goals.

Overview

8
8
years of professional experience

Work History

Team Leader

GGA Solutions
08.2019 - 04.2025
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Managed the sales team, working closely with agents to achieve daily and monthly goals.
  • Analyzed performance metrics to identify areas for improvement and drive operational excellence.
  • Led team in implementing process improvements, enhancing workflow efficiency across projects.
  • Maintained excellent communication with agents, supervisors and team members.


Sales Agent

Smart Connect
07.2017 - 08.2019
  • Worked as a sales agent for the Josco campaign and the Buy Back Program (automotive lead generation).
  • Scheduled appointments for clients interested in selling or upgrading their vehicles.
  • Recognized as one of the top-performing agents in both sales campaigns.

Education

High School Diploma -

Granger High School
Granger Washington

Skills

  • Teamwork and collaboration
  • Team supervision
  • Problem-solving
  • Attention to detail
  • Team motivation
  • People management

Timeline

Team Leader

GGA Solutions
08.2019 - 04.2025

Sales Agent

Smart Connect
07.2017 - 08.2019

High School Diploma -

Granger High School

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Ricardo Mendoza Ayala