Ricardo Mimenza Arce
Mérida
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
5
5
years of professional experience
Work History
Sales Manager in Tobacco Trading Company
VAPEUNION
03.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Established and cultivated solid business relationships with new or existing customers.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Administrative Assistant in Commercial Offices
Mo Auditorio Y Oficinas
08.2018 - 01.2019
- Handled light accounting duties, enhancing financial accuracy and compliance with diligent attention to every need.
- Maintained office supply inventory and ordered new supplies when needed.
- Created, edited and forwarded spreadsheets and documents.
- Designed optimized filing system for office to maximize efficiency.
- Answered [Number]-line phone system and directed calls to optimize office communications.
- Built relationships with clients to establish new contracts.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Negotiated contracts and product prices by collaborating with vendors and developers.
Education
No Degree - Finance
Escuela Bancaria Comercial
Mérida, Yucatán, México.01.2023
No Degree - Accounting
Universidad Marista De Mérida
Mérida, Yucatán, México.07.2021
High School Diploma -
Centro Universitario Montejo
Mérida, Yucatán, México.06.2019
1 Year of High School - High School
Avondale College
Auckland, New Zealand. 07.2018
Skills
- Recordkeeping
- Teamwork and Collaboration
- Calm Under Pressure
- Organizational Skills
- Analytical Thinking
- Flexible and Adaptable
- Basic Math
- Written Communication
- Research
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Supervised team of 4 staff members.
- Managed sales income for up to $19,000cad on independent buisness.
Deliver on weekend for company, climbing, gym, trekking
I normally use my free time on the weekend to work for the vapeshop company to maintain a delivery service as long as i could for extra income and some other time for exercising and reading.
Additional Information
i manage english to and intermediate-advanced levels and spanish as an origin language
Languages
Spanish
Upper intermediate (B2)
Timeline
Sales Manager in Tobacco Trading Company
VAPEUNION
03.2019 - Current
Administrative Assistant in Commercial Offices
Mo Auditorio Y Oficinas
08.2018 - 01.2019
No Degree - Finance
Escuela Bancaria Comercial
No Degree - Accounting
Universidad Marista De Mérida
High School Diploma -
Centro Universitario Montejo
1 Year of High School - High School
Avondale College
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